List of SAP Signavio Process Intelligence Customers
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Since 2010, our global team of researchers has been studying SAP Signavio Process Intelligence customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Signavio Process Intelligence for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Signavio Process Intelligence for Process Mining include: Comcast, a United States based Communications organisation with 182000 employees and revenues of $123.73 billion, Coca-Cola Europacific Partners, a United Kingdom based Consumer Packaged Goods organisation with 41000 employees and revenues of $27.16 billion, QBE Insurance, a Australia based Insurance organisation with 13196 employees and revenues of $19.51 billion, AOK Baden-Württemberg Germany, a Germany based Healthcare organisation with 10500 employees and revenues of $18.92 billion, Enedis, a France based Utilities organisation with 39208 employees and revenues of $16.62 billion and many others.
Contact us if you need a completed and verified list of companies using SAP Signavio Process Intelligence, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1&1 Internet | Communications | 3155 | $4.3B | Germany | SAP | SAP Signavio Process Intelligence | Process Mining | 2018 | n/a |
In 2018, 1&1 Internet implemented SAP Signavio Process Intelligence to standardize process documentation and enable cross-functional business process management. SAP Signavio Process Intelligence, in the Process Mining category, was adopted to align business units with IT and to provide a consistent repository for process models and analysis across the company.
The implementation emphasized browser-based modeling using Signavio Process Manager capabilities, enabling platform-neutral access across Windows and Linux workstations. Functional capabilities implemented include standardized process documentation, a discussion functionality to involve all participants in process organization, comprehensive analysis for process improvement, and a reusable object dictionary for maintaining model objects such as IT systems. Modeling adoption was broad, with the total number of modeling users at 1&1 reported in the high hundreds, and users found editor features like auto-completion intuitive.
Rollout followed a business-unit led approach, individual units agreeing on improvements before transferring processes to the IT department for operational integration. Governance covered cross-location access to documents and models, which increased transparency and streamlined processes, and the program was explicitly cited as improving business and IT alignment, with 1&1 reporting strong user acceptance of the Signavio Process Manager environment.
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AOK Baden-Württemberg Germany | Healthcare | 10500 | $18.9B | Germany | SAP | SAP Signavio Process Intelligence | Process Mining | 2018 | n/a |
In 2018, AOK Baden-Württemberg Germany implemented SAP Signavio Process Intelligence in the Process Mining category as an organization-wide process platform. The deployment was delivered as an on-premise Signavio installation and positioned the SAP Signavio Process Intelligence solution at the center of process governance across subsidiaries.
The implementation consolidated process modeling into Signavio Process Manager functionality, with more than 4,000 process models migrated directly from ARIS and existing Visio artifacts replaced. Models were organized into separate modeling workspaces for each autonomous subsidiary, while sharing a common repository to enable cross-company benchmarking, process frequency tracking, and execution time metadata that feed downstream analytics and planning.
Operational integration included using process models to analyze the impact of the SAP system Oscare on business processes and to generate Excel reports directly from process models for HR demand planning and operational review. Process participants and subject matter experts were involved through coordinated review sessions, and all models were published and made accessible to employees via the corporate intranet, eliminating the need for a separate publishing repository.
Governance was structured around shared process ownership across subsidiaries, enabling reuse and synergies during new system rollouts and process changes. The SAP Signavio Process Intelligence implementation centralized model storage, standardized process documentation, and made process frequency and timing data available for benchmarking and cross-organization operational planning.
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Blue Diamond Growers | Consumer Packaged Goods | 1800 | $1.5B | United States | SAP | SAP Signavio Process Intelligence | Process Mining | 2023 | n/a |
In 2023, Blue Diamond Growers implemented SAP Signavio Process Intelligence to strengthen process transparency and surface operational gaps across its commercial operations. SAP Signavio Process Intelligence was deployed as a Process Mining capability to identify bottlenecks, measure process conformance, and provide data driven diagnostics that support targeted remediation actions.
The implementation was integrated with SAP Integration Suite and SAP Build to operationalize findings and to automate downstream work streams. Functional capabilities emphasized process discovery, conformance checking, root cause analysis, and the orchestration of automation that captures contract and pricing information. Captured contract and pricing data feeds directly into SAP S/4HANA, creating an explicit data flow from process insights to enterprise transaction systems.
Operational scope focused on broker content generation and commercial contract workflows, where the company reduced the amount of time required to generate external content for brokers and improved customer satisfaction and business process efficiency. Process owners used SAP Signavio Process Intelligence outputs to prioritize corrective workflows, and automation implemented via SAP Build and Integration Suite translated prioritized process changes into transactional updates in SAP S/4HANA.
Governance shifted toward continuous process monitoring and closed loop remediation, using Process Mining metrics to drive accountability among process stakeholders and to coordinate automation rollouts. The deployment links analytical process mining insights with execution level automation, aligning business functions including commercial operations, contract and pricing management, and enterprise ERP transaction processing.
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CBH Group | Consumer Packaged Goods | 3100 | $4.0B | Australia | SAP | SAP Signavio Process Intelligence | Process Mining | 2015 | n/a |
In 2015, CBH Group deployed SAP Signavio Process Intelligence as a Process Mining application to instrument, analyze and govern core SAP-driven processes. The implementation centered on business process mining and management capabilities, using SAP Signavio Process Intelligence to capture event logs, visualize end to end flows and codify BPML artifacts for repeatable process standards.
The deployment implemented process discovery, conformance checking, variant analysis and model-based process management, aligned with BPML practices identified by the systems analyst team. Configuration work tracked transactional activity from SAP Materials Management and SAP Finance configurations, while process models and dashboards were configured to expose bottlenecks, handoffs and compliance deviations across procure to pay and order to cash style workflows.
Integrations were explicitly tied to the companys SAP estate, ingesting event data from SAP Materials Management and SAP Finance modules and correlating procurement related events with SAP Ariba implementation and support data sources. Operational coverage targeted Materials Management, Finance and Procurement business functions, with process mining queries and model repositories accessible to process owners and functional leads across CBH Group in Australia.
Governance and rollout emphasized standardization and business partnership, the systems analyst role drove standardisation and efficiencies of business processes and related systems, provided specialist advice on design and implementation, partnered with business stakeholders to document requirements, delivered process and systems documentation and training, and coordinated user acceptance testing. The implementation established process owner accountability and a documented BPML practice to sustain ongoing process management and continuous auditing of SAP transaction behavior.
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CITTI Handelsgesellschaft | Retail | 1500 | $250M | Germany | SAP | SAP Signavio Process Intelligence | Process Mining | 2018 | n/a |
In 2018 CITTI Handelsgesellschaft implemented SAP Signavio Process Intelligence as a Process Mining solution to capture and centralize undocumented process knowledge created during rapid growth across its wholesale delivery, shopping center retail operations, industrial catering planning and ship supply activities. The implementation began by recording departmental requirements in a process oriented way and documenting process results for company wide availability, addressing dispersed tacit process knowledge and inconsistent process documentation.
The deployment emphasized process modeling and analysis capabilities, leveraging the intuitive BPMN 2.0 modeling language to represent end to end process chains, responsibilities and weak points in clear, auditable diagrams. SAP Signavio Process Intelligence was used for process documentation, collaborative commenting and process visualization, enabling faster decision making in meetings and clearer handoffs between functional groups.
Operational coverage included IT and business departments across CITTI group divisions, with documented processes exposed to both IT and specific business teams to promote shared understanding and coherent operational execution. The Process Mining category capabilities were aligned to support process oriented requirements capture, standardized process models and cross functional transparency rather than isolated departmental artifacts.
Governance changes focused on embedding process management practices, making documented processes available to all employees and using the software commenting function to accelerate approvals and meeting outcomes. As a result, CITTI gained an integrated view of processes across the organization, improving mutual understanding between IT and other departments and establishing a repeatable foundation for ongoing process management and continuous improvement.
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Consumer Packaged Goods | 41000 | $27.2B | United Kingdom | SAP | SAP Signavio Process Intelligence | Process Mining | 2019 | n/a |
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Communications | 182000 | $123.7B | United States | SAP | SAP Signavio Process Intelligence | Process Mining | 2017 | n/a |
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Oil, Gas and Chemicals | 5400 | $1.9B | Germany | SAP | SAP Signavio Process Intelligence | Process Mining | 2015 | n/a |
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Retail | 21366 | $4.7B | United States | SAP | SAP Signavio Process Intelligence | Process Mining | 2020 | n/a |
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Consumer Packaged Goods | 3500 | $5.0B | United States | SAP | SAP Signavio Process Intelligence | Process Mining | 2019 | n/a |
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Buyer Intent: Companies Evaluating SAP Signavio Process Intelligence
- Cornerstone Research, a United States based Professional Services organization with 10 Employees
- Ace Data Centers, a United States based Professional Services company with 15 Employees
- Carter Thermal Industries United Kingdom, a United Kingdom based Manufacturing organization with 900 Employees
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