Staten Island, 10314, NY,
United States
KDDI America
KDDI America, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. KDDI America collaboration with software players such as Cybozu empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Kobe Steel USA | Manufacturing | 50 | $5M | United States | Cybozu | Kintone Platform | Apps Development | 2023 |
In 2023, Kobe Steel USA implemented the Kintone Platform as an Apps Development solution for its US HR organization. The project, delivered with KDDI America and leveraging Cybozu Kintone Platform capabilities, centralized payroll-related tasks, visa renewal tracking, and an employee Q&A function across its US offices.
The implementation consisted of purpose-built Kintone Platform applications for payroll-related workflows, visa renewal tracking, and an employee question and answer knowledge base, with configured automated notifications and centralized record storage. Role-based access controls and form-driven record entry were applied to standardize HR data capture and to support routine payroll-related task management.
Operational scope covered the US HR organization and regional US offices, consolidating records that had previously been managed in spreadsheets and ad hoc tools, and establishing a single application layer for HR operational processes. No external system integrations are detailed in source materials, the deliverable focused on internal application orchestration and notification automation within Kintone Platform.
Governance was shifted to internal HR ownership for routine updates and notification rule management, which removed reliance on a third-party HR vendor for routine updates. The rollout simplified HR workflows and increased efficiency across Kobe Steel USA offices as stated by the implementation notes.
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Otafuku Foods United States | Consumer Packaged Goods | 22 | $8M | United States | Cybozu | Kintone Platform | Apps Development | 2021 |
In 2021, Otafuku Foods United States deployed Kintone Platform for Apps Development to consolidate deal data and to build an initial purchase order and invoice approval application. This implementation centralized transactional records and established approval workflows for purchasing and invoicing across US sales and administrative teams.
The Kintone Platform deployment expanded to include HR capabilities such as timecards and time-off tracking, and a product information management application, enabling unified recordkeeping and standardized operational forms. Kintone Platform was configured with role-based access controls and approval routing to support small team operations and to reduce manual paper processes.
KDDI America served as the implementation partner for the staged rollout, guiding configuration and incremental expansion of functionality. Operational coverage focused on sales, administrative, and HR functions within the United States, with the platform consolidating deal and product data to improve visibility for cross-functional teams.
Governance followed an iterative rollout model starting with a minimal PO and invoice approval app before adding HR and product information modules, enabling controlled adoption. The rollout improved internal communications and visibility across sales and administrative processes, enabling smoother operations and faster access to records.
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Zojirushi America Corporation | Distribution | 36 | $3M | United States | Cybozu | Kintone Platform | Apps Development | 2020 |
In 2020, Zojirushi America Corporation implemented Kintone Platform as a centralized company portal in the United States, deploying a solution in the Apps Development category to consolidate manual HR and accounting workflows. The deployment moved multiple paper and Excel processes onto the Kintone Platform and was executed with KDDI America as the implementation partner, provisioning apps for request intake, form management, and routed approvals for business trip requests, expense reports, and PTO.
The implementation configured approval workflows, electronic forms, record storage, and notification routing to create paperless approvals and improved visibility of requests, which supported a smoother transition to remote work during the COVID-19 pandemic. Governance focused on centralizing HR and finance approval paths on the Kintone Platform with role based access for HR and accounting stakeholders, standardizing process steps and audit trails across US operations.
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Buyer Intent: Companies Evaluating KDDI America Services
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