Lod, 7319900,
Israel
Magalcom
Magalcom, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Magalcom collaboration with software players such as IPC Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Magalcom | IPC Systems | IPC Blue Wave API | Collaboration | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Bank Hapoalim Israel | Banking and Financial Services | 8708 | $11.2B | Israel | IPC Systems | IPC Blue Wave API | Collaboration | 2021 |
In 2021, Bank Hapoalim Israel implemented IPC Blue Wave API as a Collaboration integration to bring voice trading communications into its front office workflows. The IPC Blue Wave API was delivered with partner Magalcom and configured to consolidate caller identification and trading activity into the bank's FTL TraderWind CRM, aligning collaboration capabilities with trade lifecycle records.
Configuration focused on voice and data capture, consolidation of caller identification, and CRM linkage for trade event correlation, providing traders and desk staff faster access to voice and associated trade data at the point of interaction. The implementation used the IPC Blue Wave API to surface call metadata and trading activity within FTL TraderWind CRM, enabling real time access patterns consistent with Collaboration category workflows.
Integrations were explicitly built between IPC Blue Wave API and the FTL TraderWind CRM, implemented as a multi party integration developed around 2021 and rolled out to dealers in 2022. Operational coverage centered on dealer desks in Israel, impacting trading, compliance reporting, and revenue generation functions, with governance adjustments to centralize trade monitoring and incorporate voice correlated records into compliance workflows, producing faster access to voice and data at the point of interaction and enhanced trade monitoring and reporting.
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Buyer Intent: Companies Evaluating Magalcom Services
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