Huntington Beach, 92647, CA,
United States
Mst Solutions
Mst Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Mst Solutions collaboration with software players such as Nintex empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Mst Solutions | Nintex | Nintex DocGen | Document Management | Content Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Industrial Commission of Arizona | Government | 250 | $30M | United States | Nintex | Nintex DocGen | Document Management | 2017 |
In 2017 the Industrial Commission of Arizona implemented Nintex DocGen within a broader Salesforce modernization, deploying the Document Management capabilities to automate outbound correspondence and claims-related documentation. The deployment is described as part of a public-sector claims and operations initiative in Arizona, USA, and the narrative links Nintex DocGen directly to automated document generation and template-driven output for claims workflows.
The implementation focused on document generation, template management, and bulk document production to support high-volume claims correspondence. Nintex DocGen was configured to produce claims letters and notices from Salesforce data, with automated workflows that orchestrate generation and delivery as part of claims processing. The project included migration of tens of millions of records into the new system to enable bulk reprocessing and historical document generation.
MST Solutions delivered the engagement, integrating Nintex DocGen with the modernized Salesforce environment and embedding document production into the claims operations and mailing pipeline. Operational coverage centered on claims operations and records management functions within the commission, consolidating outbound document creation into a centralized Document Management layer. Governance changes emphasized centralized template control and workflow-driven approvals to reduce manual touches in document assembly and distribution.
Reported outcomes included improved scalability and reduced manual touches in the mailing and document pipeline, reflecting lower operational friction in claims correspondence. The Industrial Commission of Arizona uses Nintex DocGen as its Document Management engine for automated correspondence alongside Salesforce-driven claims processing.
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