Tokyo, 108-8001,
Japan
NEC Corporation
NEC Corporation, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NEC Corporation collaboration with software players such as NEC Corporation, Amazon Web Services (AWS) and IFS empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| NEC Corporation | IFS | IFS Cloud ERP | ERP Financial | ERP Financial Management |
| NEC Corporation | Information Services International-Dentsu | ISID POSITIVE HCM Recruiting | Recruiting | HCM |
| NEC Corporation | NEC Corporation | NEC UNIVERGE 3C | Audio Video and Web Conferencing | Collaboration |
| NEC Corporation | Amazon Web Services (AWS) | Amazon CodeBuild | Apps Development | PaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Carl Zeiss Vision Italy | Manufacturing | 413 | $122M | Italy | NEC Corporation | NEC UNIVERGE 3C | Audio Video and Web Conferencing | 2018 | In 2018, NEC Corporation implemented NEC UNIVERGE 3C at Carl Zeiss Vision Italy as the IP communication server to consolidate the company headquarters and six branch offices into a unified contact centre for customer service. The deployment used DT730 IP terminals and included an expense management capability, with NEC Corporation acting as the system integrator for the Italy project. NEC UNIVERGE 3C was configured to provide core contact centre telephony and multimedia handling typical of the Audio Video and Web Conferencing category, including automated call distribution, queue management, agent desktop connectivity, and conference-capable IP voice and video sessions. Configuration emphasized agent routing and operator efficiency, aligning telephony and audiovisual conferencing features to contact-centre workflows. Operational coverage focused on customer service functions across corporate headquarters and six regional offices in Italy, standardizing operator workstations and call handling procedures. Integrations explicitly implemented included DT730 IP terminal provisioning and centralized expense management, enabling consistent device configuration and call accounting across sites. NEC Corporation managed the rollout across the specified Italian sites and established contact-centre operational controls and workflow standardization for operators. The case study reports improved call-answer performance and operator efficiency, with approximately 96.2 percent of calls answered under the new NEC UNIVERGE 3C contact-centre configuration. | |
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Mori Building Japan | Construction and Real Estate | 1680 | $2.5B | Japan | Amazon Web Services (AWS) | Amazon CodeBuild | Apps Development | 2020 | In 2020, Mori Building Japan implemented Amazon CodeBuild within the Hills Network digital platform CI/CD toolchain, Apps Category . The implementation was hosted on Amazon Web Services and focused on continuous integration and continuous delivery for mobile and web applications that enable town services and personalized customer experiences across Mori Building properties in Tokyo. The deployment used Amazon CodeBuild to orchestrate automated builds and deployments, manage build artifacts, and drive release pipelines for the Hills mobile and web apps. Configuration emphasized build automation, environment promotion, and pipeline-driven release sequencing to support frequent releases and coordinated application delivery. NEC Corporation served as the system integrator for the implementation and integrated CodeBuild into the broader AWS environment for the Hills Network platform. The operational coverage included application delivery across Mori Building properties in Tokyo, supporting town services and customer engagement features exposed through the Hills app and related web portals. The AWS case study reports Amazon CodeBuild was used as part of the CI/CD toolchain to improve data driven customer engagement and to support the Hills app release in March 2021. Governance centered on pipeline orchestration and release workflow alignment between development and operations teams to sustain the Hills Network release cadence. | |
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Mitutoyo | Manufacturing | 5270 | $890M | Japan | IFS | IFS Cloud ERP | ERP Financial | 2021 | In 2021, Mitutoyo implemented IFS Cloud ERP to consolidate manufacturing and operations applications in Japan. The deployment is categorized as ERP Financial and targets standardization of sales, logistics and service processes across production sites. The initial deployment of IFS Cloud ERP focuses on sales and logistics modules with staged rollouts into service and supply chain processes. The program is scoped to unify supply chain workflows across nine factories in Japan and is planned for progressive activation, with operation targeted to begin in the first half of 2022, and an expected user population of over 1,000 across the sites. NEC Corporation is contracted to lead systems integration and implementation, leveraging NEC industry templates and local implementation experience provided by IFS Japan. The decision to extend IFS Cloud ERP in Japan followed prior IFS Applications adoption at Mitutoyo bases in North America and China, which provided operational know-how that informed configuration and rollout sequencing. Governance emphasis is on process standardization across domestic production bases, configuration alignment of sales to service workflows, and centralized supply chain orchestration across the nine plants. The implementation narrative centers on module configuration, integrator-led deployment, cross-site operational coverage, and phased go-live planning for ERP Financial capabilities. | |
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Consumer Packaged Goods | 15296 | $4.6B | Japan | Information Services International-Dentsu | ISID POSITIVE HCM Recruiting | Recruiting | 2021 |
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Buyer Intent: Companies Evaluating NEC Corporation Services
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