Pune, 412308,
India
Nectar Infotel
Nectar Infotel, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Nectar Infotel collaboration with software players such as Nectar Infotel empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Nectar Infotel | Nectar Infotel | Nectar Infotel CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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NABARD | Banking and Financial Services | 3205 | $600M | India | Nectar Infotel | Nectar Infotel CRM | CRM | 2022 |
In 2022, NABARD engaged Nectar Infotel to deploy Nectar Infotel CRM as part of NABARD-backed PACS computerization projects. The implementation focused on CRM capabilities to digitize Primary Agricultural Credit Societies in India, aligning member and customer management functions with broader banking and financial services operations.
Nectar Infotel CRM was configured to support member and customer management workflows and helpdesk integration, reflecting CRM standard capabilities such as contact and case management, service ticketing, and customer record consolidation. Configuration work was aligned with member-account portal requirements, enabling consistent customer master data and inquiry handling across PACS sites.
Nectar Infotel acted as system integrator, delivering the CRM alongside ERP, member-account portals, and managed IT services to create an integrated operational stack for PACS digitalization. The deployment linked Nectar Infotel CRM to the standardized ERP and member-account portal landscape used in the PACS program, supporting on-ground go-lives across PACS locations.
Governance and rollout emphasized standardized ERP adoption and coordinated PACS go-lives, with implementations recorded in GO-LIVE certificates that name Nectar Infotel as system integrator. The program delivered operational CRM capability for field operations, member services, and helpdesk support, and enabled standardized ERP adoption and on-ground PACS go-lives in 2022–2023.
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Buyer Intent: Companies Evaluating Nectar Infotel Services
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