Paris, 92300,
France
Notion Edge
Notion Edge, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Notion Edge collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Notion Edge | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| Notion Edge | SAP | SAP S/4 HANA | ERP Financial | ERP Financial Management |
| Notion Edge | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Notion Edge | SAP | SAP Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Batisec | Manufacturing | 40 | $7M | France | SAP | SAP Service Cloud | Customer Support | 2020 | In 2020, Batisec implemented SAP Service Cloud with Notion Edge to address limits in its existing CRM and to better structure sales and customer support processes. The deployment targeted Customer Support capabilities and CRM functions for the French manufacturer serving construction clients across France and Europe. The SAP Service Cloud implementation focused on core Customer Support functionality, including service ticketing, case management, customer interaction tracking, and service order orchestration aligned to Batisec’s commercial workflows. Configuration emphasized centralizing customer records and service workflows to support a customer base exceeding 13,000 accounts and an annual project volume of roughly 6,000 engagements. Notion Edge led the deployment and provisioned SAP Service Cloud across Batisec’s commercial and service teams, with operational coverage extending to two production plants and eight warehouses. The implementation emphasized workflow automation and shared customer visibility between sales and service functions to improve coordination of deliveries, site installations, and after-sales support for major accounts such as Bouygues, Eiffage, and Vinci. Governance and process work focused on standardizing procedures and improving cross-functional communication, reflecting Batisec’s prior efforts to computerize processes. Company leadership stated the existing CRM was showing its limits, and the SAP Sales & Service Cloud CRM deployment is reported to have strengthened client relationships while structuring internal sales and support operations. | |
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Batisec | Manufacturing | 40 | $7M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 | In 2020, Batisec implemented SAP Sales Cloud (ex CallidusCloud) to establish a scalable CRM foundation to support rapid commercial growth. Batisec is a French manufacturer of construction site protections serving major construction clients and more than 13,000 customers across France and Europe, operating two production plants and eight warehouses with approximately 50 employees. Notion Edge configured SAP Sales Cloud (ex CallidusCloud) to deliver core Sales Automation,Sales Engagement functionality, emphasizing account and contact management, opportunity management, configurable quoting and price book support, activity and task automation, and sales engagement workflows. Configuration focused on standardizing sales processes, instituting pipeline and territory management, and enabling structured lead-to-order workflows aligned to both commercial and after-sales teams. The implementation by Notion Edge provisioned a centralized CRM instance used by sales and customer support to improve inter-team communication and process consistency, with system configuration supporting both sales and service use cases. Governance centered on process standardization and computerized workflows to better structure operations across Batisec’s commercial organization and customer support functions, reflecting the company’s stated objective to support growth and facilitate communication between teams. | |
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BMI France | Manufacturing | 1000 | $230M | France | SAP | SAP S/4 HANA | ERP Financial | 2019 | In 2019, BMI France implemented SAP S/4 HANA as its ERP Financial backbone, initiating a program to centralize finance and operational controls across its manufacturing operations. The implementation was led by Notion Edge and targeted core financial management, cash collection flows, and process standardization to support the companys roofing tile manufacturing and distribution activities. SAP S/4 HANA was configured to support financial modules and cash collection processes, and was aligned with a System Core Model to structure and automate sales and marketing workflows. The deployment emphasized master data management and standardized customer complaints management, and was extended to encompass manufacturing and quality process touchpoints that are part of the lead to cash cycle. The SAP S/4 HANA implementation was integrated with SAP Sales & Service Cloud, enabling an end to end Lead to Cash process where lead management in SAP Sales & Service Cloud flows through to cash collection in SAP S/4 HANA, and manufacturing and quality processes are coordinated across systems. SAP Sales & Service Cloud was deployed across France, the UK, Ireland, the Nordics and Poland and supported more than 150 sales representatives, while a centralized data model unified products, customers and contacts and enabled Google integration for improved cross department collaboration. Shared digitalized documents such as visit reports, pictures, court decisions and insurance requests were embedded in the integrated landscape to support field and service workflows. Notion Edge accompanied governance and rollout activities that focused on master data governance, standardized complaint workflows and process orchestration across sales, service, manufacturing and finance. Explicit results included deployment of SAP Sales & Service Cloud across multiple countries, a centralized data model and improved cross department collaboration with tighter integration into SAP S/4 HANA for complete Lead to Cash orchestration and improved monitoring of calls for tenders. | |
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Manufacturing | 1000 | $230M | France | SAP | SAP Service Cloud | Customer Support | 2019 |
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Manufacturing | 1000 | $230M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2019 |
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Construction and Real Estate | 21505 | $4.9B | France | SAP | SAP Service Cloud | Customer Support | 2019 |
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Construction and Real Estate | 21505 | $4.9B | France | SAP | SAP Field Service Management | Field Service Management | 2019 |
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Automotive | 153000 | $30.9B | France | SAP | SAP Service Cloud | Customer Support | 2020 |
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Automotive | 153000 | $30.9B | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 |
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Manufacturing | 200 | $35M | France | SAP | SAP Service Cloud | Customer Support | 2018 |
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Buyer Intent: Companies Evaluating Notion Edge Services
- Al-Futtaim Group, a United Arab Emirates based Professional Services organization with 33000 Employees
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