Tokyo, 135-6033,
Japan
NTT Data
NTT Data, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. NTT Data collaboration with software players such as SAP, Infor and Tungsten Automation empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Utilities | 10000 | $3.9B | Switzerland | SAP | SAP Fiori | Apps Development | 2020 | In 2020, BKW Energie implemented SAP Fiori as part of its SAP S/4HANA Major Release Upgrade to version 1709 FPS01. The SAP Fiori implementation, categorized under Apps Development, was positioned to modernize user interfaces and standardize application delivery across BKW Energie product divisions. The project scope included SAP S/4HANA, SAP BW, SAP BO and SAP Fiori, with a focus on delivering reusable templates and test scenarios to accelerate future rollouts. SAP Fiori was configured to deliver role based user interfaces and consolidated front end applications, while the team limited the release to innovations that were immediately necessary to stabilize core processes. Integration work explicitly encompassed around 40 external systems that either push data to or are served by the SAP landscape, ensuring end to end process flow across operational domains. Operational coverage spanned the company product divisions and involved contributors from four countries, with over 150 project participants composed of internal specialists and external consultants. Project governance and delivery were led by itelligence in coordination with NTT Data Business Solutions, with an emphasis on strict change management, open communication and knowledge transfer to the internal BKW team. The project reused test cases from the prior futureERP program, created highly reusable templates, and executed a condensed schedule that totaled roughly 1,200 hours to reach go live. The implementation completed on time and achieved a reduction in external costs of approximately 30 percent, finishing 30 percent below the original budget estimate. Reported benefits included improved system stability and an optimized starting point for further process integration and subsequent SAP projects. | |
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Utilities | 10000 | $3.9B | Switzerland | SAP | SAP S/4 HANA | ERP Financial | 2020 | In 2020, BKW Energie implemented SAP S/4 HANA as an ERP Financial major release upgrade to version 1709 FPS01, establishing SAP S/4 HANA as the central ERP Financial application across its product divisions. The program was executed as a focused major release upgrade rather than a broad feature expansion, with the stated objective of creating a stable, process integrated foundation for subsequent projects. The implementation scope included SAP S/4 HANA Major Release Upgrade 1709 FPS01 and complementary SAP modules such as SAP BW, SAP BO and SAP Fiori. The project prioritized a minimal viable innovation set, expanding existing futureERP test cases, developing reusable templates and reusable test scenarios, and configuring process templates to increase reusability for future release rollouts. Operational delivery was arranged around a multinational project team of more than 150 participants drawn from four countries, with internal SAP specialists and key users alongside external experts. The project planned over 1,500 project hours for the team and reached go-live after approximately 1,200 project hours. Integration scope explicitly covered around 40 external systems that exchange data with the SAP landscape via interfaces, positioning SAP S/4 HANA as the central transactional and reporting backbone across BKW’s product divisions. Project governance was led by an overall project manager from itelligence AG with implementation partner involvement from NTT DATA Business Solutions, and itelligence supplied experienced release specialists familiar with prior SAP releases. The program enforced strict change management, emphasized open communication to minimize errors, and executed a deliberate knowledge transfer to BKW staff, enabling inhouse operational ownership and template reuse for future upgrades. Outcomes documented by the client include an on time go-live, a 30 percent reduction in external costs and completion 30 percent below the original budget, improved system stability, and an optimal starting point for subsequent process integration projects. These results were achieved while limiting scope to necessary functional innovations and maintaining a tight project mandate and control model. | |
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Utilities | 10000 | $3.9B | Switzerland | SAP | SAP BW (Business Warehouse) | Data Warehouse | 2020 | In 2020, BKW Energie implemented SAP BW (Business Warehouse) as the Data Warehouse component of a SAP S/4HANA major release upgrade to 1709 FPS01. The upgrade was executed under the company futureERP program and ran with over 150 project participants across four countries, operating on a compressed six month timeline to go-live. SAP BW (Business Warehouse) was deployed alongside SAP S/4HANA, SAP BusinessObjects and SAP Fiori, positioned as the central analytical and reporting layer. Configuration work emphasized reusable templates and the expansion of existing test scenarios from the futureERP initiative, with a focus on process-integrated reporting and repeatable artifacts to accelerate subsequent release introductions. The implementation integrated SAP BW with approximately 40 external systems via interfaces, aligning transactional feeds and reporting datasets so product divisions across BKW could consume unified analytics. The technical approach tied data flows and modeling in SAP BW to the S/4HANA release change, ensuring consistency between the transactional ERP layer and the Data Warehouse layer. The rollout was delivered with implementation partners NTT Data and itelligence, with Michael Ostertag from itelligence acting as overall project manager and a dedicated BKW applications team handling knowledge transfer. Governance emphasized strict change management, close cross-functional collaboration, and deliberate transfer of skills to the internal team to reduce external dependency. Stated program outcomes include completion on schedule, a 30 percent reduction in external costs versus estimates, measurable improvement in system stability and an optimal starting point for future process integration and release activities. The project limited scope to innovations required for immediate operations while producing reusable configuration and test assets for future projects. | |
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Utilities | 10000 | $3.9B | Switzerland | SAP | SAP Business Objects XI R3.1 | Analytics and BI | 2020 |
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Professional Services | 10100 | $3.5B | Philippines | SAP | SAP S/4HANA Cloud | ERP Financial | 2021 |
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Manufacturing | 4473 | $2.7B | Denmark | SAP | SAP SuccessFactors Employee Central | Core HR | 2019 |
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Manufacturing | 4473 | $2.7B | Denmark | SAP | SAP SuccessFactors Recruiting | Recruiting,Applicant Tracking System | 2019 |
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Manufacturing | 4473 | $2.7B | Denmark | SAP | SAP SuccessFactors Performance and Goals | Performance and Goal Management | 2019 |
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Construction and Real Estate | 6250 | $2.6B | United States | Infor | Infor BPCS | Manufacturing ERP | 2015 |
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Retail | 16063 | $2.5B | Australia | Tungsten Automation | Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) | Intelligent Document Processing | 2015 |
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Buyer Intent: Companies Evaluating NTT Data Services
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