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Nuveto
Location
R. Luiz Seráphico Júnior, 511,
São Paulo, 04729-080,
Brazil
Phone
55 1127681089
Artw Industry
Professional Services
Employee
Revenue

Nuveto

List of Software Implementations where Nuveto is Reseller or System Integrator

Nuveto, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Nuveto collaboration with software players such as Five9 empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Nuveto is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
Nuveto Five9 Five9 Dashboard Workforce Analytics HCM
List of Software Implementations where Nuveto is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight Insight Source
Sumup Brazil Banking and Financial Services 700 $137M Brazil Five9 Five9 Dashboard Workforce Analytics 2024 In 2024, Sumup Brazil implemented Five9 Dashboard alongside Five9 IVA and Five9 Workflow Automation WFA to centralize contact-center analytics and automate IVR workflows. Nuveto led the Brazil implementation, targeting contact-center CRM operations and operational visibility through Workforce Analytics. Five9 IVA and Five9 Workflow Automation WFA were configured to automate IVR and IVA flows, implement call containment logic, and orchestrate event driven self service routing. The Five9 Dashboard consolidated real time and historical analytics, agent performance metrics, and operational dashboards consistent with Workforce Analytics capabilities, providing a single pane for supervisors and operations managers. The deployment unified telemetry and CRM case status into consolidated dashboards for contact-center CRM operations in Brazil, enabling operational teams to view queue performance and automation touchpoints alongside customer records. Governance and process changes centralized analytics ownership within contact-center operations and formalized automation playbooks executed through Five9 Workflow Automation, with Nuveto responsible for configuration and rollout support in Brazil. The case study cites first year outcomes of 50% call containment and a 10% increase in self service following the Five9 Dashboard and WFA implementation. The Five9 Dashboard therefore functions as Sumup Brazils Workforce Analytics layer for contact-center CRM operations.
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IT Decision Makers and Key Stakeholders at Nuveto
First Name Last Name Title Function Department Email Phone
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Buyer Intent: Companies Evaluating Nuveto Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Nuveto software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Logo Company Industry Employees Revenue Country Evaluated
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Nuveto System Integrator / VAR Profile

Nuveto is a system integrator and technology consulting firm headquartered in São Paulo, Brazil, with approximately 70 employees and annual revenues of $7M.

Nuveto implements and supports enterprise applications across markets such as HCM.

APPS RUN THE WORLD tracks 1 verified Nuveto software implementations across industries and regions, including: Sumup Brazil where Nuveto implemented Five9 Dashboard.

Nuveto has a strategic VAR/SI partnership with Five9, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Nuveto partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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