AI Buyer Insights:

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

Optima Digital Solutions
Location
Suite 32, Foundry House, Waterside Lane,
Widnes, WA8 8GT,
United Kingdom
Website
https://www.optimads.net/
Phone
44 15 1459-3600
Artw Industry
Professional Services
Employee
Revenue

Optima Digital Solutions

List of Software Implementations where Optima Digital Solutions is Reseller or System Integrator

Optima Digital Solutions, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Optima Digital Solutions collaboration with software players such as Granicus empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Optima Digital Solutions is a Reseller or SI for the following software solutions:
Reseller and SI Vendor Application Category Market
Optima Digital Solutions Granicus Granicus govService Citizen Engagement CRM
List of Software Implementations where Optima Digital Solutions is a Reseller or SI
Logo Customer Industry Empl. Revenue Country Vendor Product Category When Insight
Gloucester City Council Government 170 $30M United Kingdom Granicus Granicus govService Citizen Engagement 2023
In 2023, Gloucester City Council implemented Granicus govService as its Citizen Engagement platform to centralize digital citizen services and streamline waste-related service requests. Optima Digital Solutions led the integration project, and the deployment targeted council operations across Gloucestershire in England, focusing initially on garden waste and bulky waste workflows. The implementation configured Granicus govService to provide citizen-facing service request workflows, online submission forms, and automated status updates for waste services. Service orchestration within Granicus govService was tuned to capture request data, validate inputs, and trigger downstream processing rules consistent with standard Citizen Engagement capabilities. A core element of the deployment was a technical integration between Granicus govService and the Causeway Alloy back-office system, implemented by Optima Digital Solutions. The integration synchronized service requests and case records between the front-end citizen portal and Causeway Alloy, enabling automated creation and routing of waste jobs and reducing manual data entry. Operational governance was adjusted to formalize exception handling and data handoff between the citizen portal and back-office teams, the project established new workflow gates for automated approvals and manual intervention scenarios. Rollout included configuration of role-based access and operational processes for the contact centre and environmental services teams to manage escalations and exceptions. The integrated solution automated waste-related processes for garden waste and bulky waste, yielding automated processes that saved thousands of staff hours per year and reduced contact-centre demand for those services. Granicus govService now serves as the council s Citizen Engagement hub for these service lines, with Causeway Alloy remaining the operational system of record for back-office execution.
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IT Decision Makers and Key Stakeholders at Optima Digital Solutions
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Buyer Intent: Companies Evaluating Optima Digital Solutions Services

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Optima Digital Solutions software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Optima Digital Solutions System Integrator / VAR Profile

Optima Digital Solutions is a system integrator and technology consulting firm headquartered in Widnes, United Kingdom, with approximately 10 employees and annual revenues of $1M.

Optima Digital Solutions implements and supports enterprise applications across markets such as CRM.

APPS RUN THE WORLD tracks 1 verified Optima Digital Solutions software implementations across industries and regions, including: Gloucester City Council where Optima Digital Solutions implemented Granicus govService.

Optima Digital Solutions has a strategic VAR/SI partnership with Granicus, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Optima Digital Solutions partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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