Kennesaw, 30144, GA,
United States
Orasi Software
Orasi Software, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Orasi Software collaboration with software players such as Broadcom empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Orasi Software | Broadcom | ConnectALL | iPaaS (Integration Platform as a Service) | PaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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|
Merchants Fleet Management | Automotive | 520 | $200M | United States | Broadcom | ConnectALL | iPaaS (Integration Platform as a Service) | 2021 |
In 2021, Merchants Fleet Management implemented ConnectALL, an iPaaS (Integration Platform as a Service), to synchronize Salesforce CRM and Azure DevOps and streamline ticket handoffs between business and engineering teams. The deployment focused on automating ticket flow and removing manual handoffs to improve CRM to DevOps collaboration across the United States.
The implementation configured ConnectALL for bidirectional synchronization, event driven orchestration, and field mapping to maintain parity between Salesforce and Azure DevOps records. Automation capabilities were applied to ticket lifecycle orchestration, status propagation, and error handling to reduce manual reconciliation and accelerate issue resolution workflows.
Integrations were limited to Salesforce and Azure DevOps as the core endpoints, with operational coverage centered on IT service management and product development functions within Merchants Fleet Management. ConnectALL served as the integration backbone, connecting CRM case records to development work items and enabling consistent state transitions and auditability across systems.
The project was delivered with Orasi Software and completed within months, accompanied by governance changes that standardized ticket lifecycle definitions and introduced shared workflows between IT and engineering. Process changes removed handoff bottlenecks and established centralized integration governance and exception handling protocols.
The rollout delivered explicit outcomes, including approximately 30% increase in IT efficiency and an estimated 6,000 USD per month reduction in IT costs, as reported by Merchants Fleet Management following the ConnectALL iPaaS (Integration Platform as a Service) implementation.
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Buyer Intent: Companies Evaluating Orasi Software Services
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