Irving, 75062, TX,
United States
Perfaware
Perfaware, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Perfaware collaboration with software players such as Kibo Commerce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Perfaware | Kibo Commerce | Kibo Unified Commerce | eCommerce | eCommerce |
| Perfaware | Kibo Commerce | Kibo eCommerce Order Management | Order Management | SCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Honey Birdette | Retail | 300 | $73M | Australia | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2024 | In 2024, Honey Birdette deployed Kibo eCommerce Order Management to upgrade its Order Management capabilities across online and store channels. The implementation leverages Kibo Commerce's cloud-native, microservices-based architecture to provide agility and flexibility as business requirements evolve, and the project was executed with Perfaware and Kibo Professional Services. The Kibo eCommerce Order Management implementation included real-time inventory visibility across all locations, intelligent order routing, and omnichannel fulfillment orchestration. Configured fulfillment modes included Ship to Home from Distribution Centers, Ship to Home from Stores, and Buy Online Pickup in Store, while store picking workflows were enhanced with images on pick sheets, BOPIS transfer to store for stock-outs, and New Order Ready for Pickup and Pickup Reminder email notifications. Operational coverage focused on ecommerce operations, store operations, inventory and fulfillment teams, and customer purchase experience workflows, aligning inventory visibility with fulfillment execution across distribution centers and retail stores. The engagement delivered a production rollout within a 12 week timeframe, with Perfaware and Kibo Professional Services implementing the configured fulfillment flows and order lifecycle processes. Governance and process changes emphasized business user empowerment to make configuration and routing adjustments with reduced reliance on IT, alongside workflow restructuring for intelligent routing and store transfer handling. Company leadership reported accelerated time to value and reduced costs, and stated that Kibo eCommerce Order Management is delivering more value than the prior provider. | |
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Honey Birdette | Retail | 300 | $73M | Australia | Kibo Commerce | Kibo Unified Commerce | eCommerce | 2024 | In 2024, Honey Birdette implemented Kibo Unified Commerce as its eCommerce order management platform to strengthen omnichannel fulfillment and inventory operations. The deployment leverages Kibo Commerce’s cloud native, microservices based architecture, providing a modular Order Management System to deliver real time inventory visibility and intelligent order routing across retail and distribution touchpoints. Kibo Unified Commerce was configured to support core OMS capabilities including real time inventory visibility, intelligent order routing, and omnichannel fulfillment workflows. The implementation delivered specific fulfillment flows such as Ship to Home from Distribution Centers, Ship to Home from Stores, and Buy Online Pickup in Store, along with store picking enhancements that display images on pick sheets. The project also introduced BOPIS transfer to store for stock out scenarios, new Order Ready for Pickup notifications, and Pickup Reminder Emails to improve in store pickup experiences. Perfaware and Kibo Professional Services collaborated on the rollout and launched the new Order Management System within a 12 week timeframe, working across fulfillment, store operations, inventory management, and customer service functions. The program emphasized enabling business users to make configuration changes without IT intervention, surfacing workflows that support store level picking and centralized inventory orchestration under the eCommerce order management domain. Governance and operational objectives were framed around accelerating time to value and reducing operating costs while elevating the customer purchase experience, outcomes explicitly cited by the customer and vendors. The implementation positions Honey Birdette to maintain dynamic inventory control and agile fulfillment execution using Kibo Unified Commerce, with Perfaware and Kibo providing implementation and professional services oversight. |
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Buyer Intent: Companies Evaluating Perfaware Services
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