Makati, 1200,
Philippines
PLDT
PLDT, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. PLDT collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| PLDT | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| PLDT | Microsoft | Microsoft Dynamics CRM | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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DMCI Homes | Construction and Real Estate | 2000 | $4.5B | Philippines | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2020 | In 2020, DMCI Homes implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP platform. PLDT Enterprise, through its ePLDT arm, provisioned the cloud-based hosting and subscription services and supported the migration from Microsoft Dynamics AX to Microsoft Dynamics 365 for Finance and Operations. The Microsoft Dynamics 365 for Finance and Operations deployment was scoped around ERP Financial capabilities, with configuration emphasis on core financial management, accounts payable, accounts receivable, fixed asset management, and project accounting to align with construction and property development workflows. Role-based security, centralized master data for finance and projects, and embedded analytics and data monitoring were configured to standardize accounting and cost control processes across the organization. Integrations implemented as part of the rollout include Microsoft Office 365 for collaboration and identity services, alongside PLDT ePLDT cloud infrastructure for hosting and platform management. The implementation unified CRM and ERP workflows to support enterprise functions across Marketing, Customer Care, IT, Corporate Planning and mobile field operations, enabling device-agnostic access and improved cross-departmental information flow. Governance and operational ownership were structured with PLDT Enterprise responsible for platform provisioning, privacy controls and baseline user management, while DMCI Homes aligned IT and business stakeholders to govern business processes and user adoption. The combined solution delivered the stated outcomes of improved collaboration, streamlined file sharing, enhanced mobility and strengthened privacy and user controls under the ERP Financial deployment. | |
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DMCI Homes | Construction and Real Estate | 2000 | $4.5B | Philippines | Microsoft | Microsoft Dynamics CRM | CRM | 2020 | In 2020, DMCI Homes implemented Microsoft Dynamics CRM as a cloud-based CRM deployment enabled by PLDT Enterprise through its ePLDT arm. The implementation was provisioned alongside Microsoft Office 365, placing Microsoft Dynamics CRM within a cloud subscription architecture hosted and managed via PLDT Enterprise services in Manila, Philippines. The Microsoft Dynamics CRM rollout focused on core CRM capabilities for sales force automation, customer service case management, and contact and account management, aligned to the CRM category. Configuration prioritized mobile access and collaboration features to support DMCI Homes mobile workforce, leveraging built-in collaboration and data monitoring tools available through the Microsoft platform. Integrations and operational coverage included native interoperability with Microsoft Office 365 to enable file sharing, team chats, and unified identity and access controls, with PLDT Enterprise providing cloud hosting and privacy and user controls. Governance emphasis was placed on organization-wide collaboration workflows across marketing, customer care, IT, and corporate planning, with the stated objective of enabling improved and more efficient collaboration and remote work capabilities across DMCI Homes operations. |
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Buyer Intent: Companies Evaluating PLDT Services
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