PwC
7 More London Riverside,
London, SE1 2RT,
United Kingdom
London, SE1 2RT,
United Kingdom
44 20 7583-5000
Professional Services
PwC
List of Software Implementations where PwC is Reseller or System Integrator
PwC, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. PwC collaboration with software players such as SAP, Salesforce and MuleSoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
PwC is a Reseller or SI for the following software solutions:
List of Software Implementations where PwC is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Administrador de Infraestructuras Ferroviarias (ADIF) | Transportation | 11612 | $836M | Spain | SAP | SAP ERP ECC 6.0 | ERP Financial | 2009 |
In 2009, Administrador de Infraestructuras Ferroviarias implemented SAP ERP ECC 6.0 as its core ERP Financial system. The program was established to define support and maintenance conditions for SAP licenses covering SAP R/3 ECC, SAP Real Estate, SAP HR, SAP Strategy Management, ASE Databases, SAP BO, and SAP Analytics.
The implementation of SAP ERP ECC 6.0 centralized financial management capabilities and extended the SAP R/3 ECC application footprint to include SAP Real Estate for property and asset administration, SAP HR for workforce management, and SAP Strategy Management for corporate performance processes. Licensing and maintenance arrangements were structured to cover these functional modules and their ongoing application lifecycle support.
Architecturally the environment aligns the SAP R/3 ECC core with an ASE database layer and a BI and reporting tier composed of SAP BO and SAP Analytics, providing consolidated financial, HR, and real estate data for reporting and strategy workflows. PwC acted as the system integrator responsible for the implementation and for establishing the support and maintenance contract terms that govern license entitlements and technical support responsibilities.
Governance focused on contractual coverage for software maintenance, license compliance oversight, and operational support handoffs across finance, HR, real estate, and strategy management functions. The documentation established explicit conditions for ongoing support and maintenance of SAP ERP ECC 6.0 and its associated SAP modules, aligning application ownership and support obligations with the implemented SAP landscape.
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Adventist Health | Healthcare | 28600 | $6.3B | United States | Salesforce | Salesforce Marketing Cloud | Marketing Automation | 2022 |
In 2022 Adventist Health implemented Salesforce Marketing Cloud as a central component of a unified Salesforce-based CRM and patient engagement platform delivered with PwC. The initiative tied the Marketing Automation layer to a broader stack that included Salesforce Health Cloud, Salesforce Marketing Cloud Intelligence and Salesforce Data Cloud to create a single consumer view for patient access and outreach.
The implementation of Salesforce Marketing Cloud focused on campaign orchestration, personalized multi-channel engagement, and analytics-driven segmentation, with Marketing Cloud Intelligence and Data Cloud providing consolidated audience and behavioral data. Configurations emphasized consent-aware messaging, journey orchestration, and automation of referral and appointment workflows to support patient access and care coordination.
Architecturally the solution was deployed as a cloud SaaS stack on the Salesforce platform with MuleSoft used for integration fabric to connect the CRM to the EHR, telephony systems and other ancillary operational systems. The integration design included automated data flows for patient records, referral status, and call metadata, and incorporated optical character recognition to streamline data entry into the centralized profile.
Governance and operational rollout were structured as a cross-functional program led by digital, clinical access and contact center stakeholders with PwC providing implementation advisory and delivery. Process redesign targeted call handling, referral routing and appointment scheduling, with updated workflows and role-based access to support coordinated outreach across administrative and clinical teams.
The deployment delivered measurable operational outcomes reported by Adventist Health, including a reduction in referral errors and call times, an approximate 20 percent reduction in average call handle time, about a 24 percent reduction in dropped calls to primary care providers and imaging referrals, and a 2 to 3 percent reduction in patient no-shows and missed appointments that translated into millions of dollars in potential new revenue. These results improved patient experience and made day-to-day patient access more reliable while enabling more personalized care interactions.
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Adventist Health | Healthcare | 28600 | $6.3B | United States | MuleSoft | MuleSoft Anypoint Platform | iPaaS (Integration Platform as a Service) | 2022 |
In 2022, Adventist Health implemented MuleSoft Anypoint Platform to serve as its enterprise integration backbone for iPaaS (Integration Platform as a Service). The implementation was executed in collaboration with PwC as part of a broader program to unify CRM capabilities across Salesforce Health Cloud, Salesforce Marketing Cloud, Salesforce Marketing Cloud Intelligence and Salesforce Data Cloud for Adventist Health System/West.
MuleSoft Anypoint Platform was configured to provide API-led connectivity, data transformation and orchestration services, creating canonical patient and referral data models and enabling automation of intake and routing workflows. The implementation included cloud-based optical character recognition to streamline data entry and reduce manual processing in referral and access workflows.
Integrations explicitly connected the Anypoint Platform to the EHR, telephony systems and other ancillary clinical and administrative systems, consolidating data flows between patient access, contact center operations, marketing and network management functions. This integration pattern centralized event routing for referral and appointment workflows and enabled near-real-time synchronization with Salesforce Health Cloud and Salesforce Data Cloud to support personalized patient interactions.
PwC led cross-functional governance, establishing API governance, change control and integration testing procedures to manage phased rollout and stakeholder alignment across operations, care teams and contact centers. Process restructuring emphasized automated referral routing and appointment scheduling orchestration to reduce manual handoffs and improve data reliability across patient access and contact center workflows.
The program produced reported operational outcomes including approximately 20% reduction in average call handle time, approximately 24% reduction in dropped calls to primary care providers and imaging referrals, and a 2 to 3 percent reduction in patient no-shows and missed appointments, contributing to multimillion dollar potential revenue gains. The MuleSoft Anypoint Platform integrations, paired with a unified Salesforce CRM, supported more reliable patient access and more personalized care interactions.
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Healthcare | 28600 | $6.3B | United States | Salesforce | Salesforce Health Cloud | Customer Engagement | 2022 |
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Non Profit | 155000 | $9.2B | United States | Workday | Workday HCM | Core HR | 2025 |
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Non Profit | 155000 | $9.2B | United States | Workday | Workday Financial Management | ERP Financial | 2025 |
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Non Profit | 155000 | $9.2B | United States | Workday | Workday Supply Chain Management for Healthcare | Supply Chain Management | 2025 |
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Consumer Packaged Goods | 800 | $100M | United States | Blue Yonder | Blue Yonder Luminate Planning | Supply Chain Management | 2022 |
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Consumer Packaged Goods | 800 | $100M | United States | Blue Yonder | Blue Yonder Transportation Management ( ex JDA TMS ) | Transportation Management | 2022 |
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Consumer Packaged Goods | 120 | $16M | Switzerland | Kyriba | Kyriba Treasury | Treasury Management | 2014 |
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IT Decision Makers and Key Stakeholders at PwC
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Manager, Information Management & Business Intelligence | Manager | IT | |
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Director Enterprise Search and Business Intelligence - Chief Data Office | Director | IT | |
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Sr Business Intelligence Lead/Manager | Manager | IT | |
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Principal | Director | Finance | |
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CFO | CXO | Finance | |
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Director Emeritus | Director | Finance | |
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IT Strategic Sourcing Manager | Manager | Procurement | |
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Director, Corporate Finance - Aviation | Director | Finance | |
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Travel Service Manager | Manager | Operations | |
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Corporate Finance Director | Director | Finance | |
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Senior IT Operations Manager | Manager | IT | |
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UK Director of Procurement | Director | Procurement | |
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Regional CIO | CXO | Finance | |
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Global Business Services & Travel Leader | Manager | Finance | |
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Chief Financial Officer and Head of Operations | Director | Finance | |
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CMO - US/Mexico | CXO | Finance | |
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Director Digital Marketing, Data and Analytics | Director | Marketing | |
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Director of Marketing | Director | Marketing | |
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Director, Marketing and Sales | Director | Marketing | |
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Director, Salesforce Alliance Marketing Leader | Director | Marketing | |
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Marketing Director | Director | Marketing | |
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Market Sales & Marketing Director | Director | Marketing | |
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Senior Manager - Customer & Media Analytics | Manager | Customer Service | |
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Chief Experience Officer | CXO | Finance | |
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Director, Customer & Commercial Transformation | Director | Customer Service | |
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Digital Marketing and CRM Manager - Employer Brand | Manager | Marketing | |
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IT Customer Support Service Lead | Manager | Customer Service | |
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Head of Client Cloud Services | Operate Digital | Director | Customer Service | |
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Consulting Solutions Talent Acquisition Director | Director | HR | |
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Business Services / Products & Technology Recruiting Director | Director | HR | |
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Director Talent Acquisition, Consulting Solutions | Director | HR | |
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Business Services Technology Recruiting Manager | Manager | HR | |
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IT Customer Support | Manager | Customer Service | |
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Customer Support Manager | Manager | Customer Service | |
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Customer Experience Senior Manager | Manager | Customer Service | |
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Customer Support Lead Manager | Manager | Customer Service | |
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Salesforce Administrator & Developer | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Developer/Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Developer/Administrator | Manager | Marketing | |
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Director - Legal Operations | Director | Legal | |
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Chief Risk Officer and General Counsel | CXO | Risk | |
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Chief Compliance Officer | CXO | Operations | |
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Director - Supply Chain, Procurement and Operations | Director | Procurement | |
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Buyer Intent: Companies Evaluating PwC Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating PwC software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating PwC professional services include:
- Bangladesh Online (BOL), a Bangladesh based Professional Services organization with 200 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Bangladesh Online (BOL) | Professional Services | 200 | $15M | Bangladesh | 2025-01-28 |
PwC System Integrator / VAR Profile
PwC is a system integrator and technology consulting firm headquartered in London, United Kingdom, with approximately 370000 employees and annual revenues of $55.4B.
PwC implements and supports enterprise applications across markets such as ERP, CRM, PaaS, HCM and SCM.
APPS RUN THE WORLD tracks 106 verified PwC software implementations across industries and regions, including: Administrador de Infraestructuras Ferroviarias (ADIF) where PwC implemented SAP ERP ECC 6.0, Adventist Health where PwC implemented Salesforce Marketing Cloud, and Adventist Health where PwC implemented MuleSoft Anypoint Platform.
PwC has a strategic VAR/SI partnership with SAP, Salesforce, MuleSoft, Workday and Blue Yonder, backed by verified deployments.
Over the last few months, we recorded 1 evaluations related to PwC's services, including Bangladesh Online (BOL).
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing PwC partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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