London, SE1 2RT,
United Kingdom
PwC
PwC, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. PwC collaboration with software players such as Guidewire, Salesforce and SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Insurance | 6500 | $14.0B | United States | Guidewire | Guidewire Jutro | Digital Asset Management | 2024 |
In 2024, CNA Insurance deployed Guidewire Jutro on the Guidewire Cloud Platform together with Advanced Product Designer to rebuild a workers' compensation portal in the United States. Guidewire Jutro is implemented as a Digital Asset Management capability to power digital channels and portals that support agent usability and quote conversion within the digital customer, agent experience, CRM process area.
The implementation focused on portal and digital channel tooling within Guidewire Jutro, combined with Advanced Product Designer for product modeling, configuration, and rule-driven quote flows. Configuration management and digital asset orchestration were concentrated on improving agent workflows and streamlining the front end that brokers and agents use for quoting and submission.
Architecturally the program leveraged Guidewire Cloud Platform as the deployment backbone, consolidating channel logic and content delivery into Jutro while rationalizing external touchpoints. The rollout streamlined more than 100 integrations, indicating a hub and spoke integration pattern where Jutro centralized digital channel interactions and referenced existing backend services for quoting and policy actions.
The engagement was delivered with PwC and included governance to accelerate product launches and operational handoffs between product, distribution, and digital teams. The program cut product launch times by over 60% and prioritized conversion improvements and agent experience enhancements as primary business objectives.
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Insurance | 325 | $32M | United States | Guidewire | Guidewire Predict | Analytics and BI | 2024 |
In 2024 Columbia Insurance Group implemented Guidewire Predict as part of a Guidewire InsuranceSuite deployment on Guidewire Cloud. The deployment focuses on embedding analytics-driven insights into policy and claims workflows across its U.S. regional operations, aligning predictive outputs with operational decision points in underwriting and claims handling.
Guidewire Predict is configured to deliver embedded predictive analytics and decisioning support, including predictive scoring and risk segmentation, directly into policy and claims operational flows. Configuration work concentrates on surfacing analytics within business user interfaces and automating rule-based decision triggers to support faster, data-driven adjudication and policy decisioning.
The implementation runs on Guidewire InsuranceSuite on Guidewire Cloud and integrates Guidewire Predict into existing policy administration and claims processing workflows across Columbia Insurance Group’s U.S. operations. PwC is engaged to provide implementation services, covering configuration, testing, and deployment support for the Guidewire Predict application within the broader InsuranceSuite environment.
Columbia expects modernization benefits including greater automation, faster speed to market, and improved decisioning from embedded predictive analytics. Governance and rollout activities are structured around operational adoption in policy and claims teams, with PwC supporting change management and technical validation during the Guidewire Predict rollout to ensure analytic models and decisioning logic align with business rules.
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Transportation | 7000 | $3.5B | United States | Salesforce | Salesforce Net Zero Cloud | Environmental, Social, and Governance (ESG) | 2021 |
In 2021, Crowley implemented Salesforce Net Zero Cloud as part of a concentrated Environmental, Social, and Governance (ESG) initiative to measure and manage emissions across its global marine solutions, transportation, and logistics operations. Crowley is identified as the first US based shipping company to deploy Net Zero Cloud to provide a unified view of carbon across the company and its suppliers, establishing a single source of truth for emissions reporting and operational planning.
The Salesforce Net Zero Cloud deployment emphasizes emissions accounting, supplier emissions profiling, automated dashboards, and real time analytics to support scopes 1, 2, and planned scope 3 tracking. Functional capabilities configured include emissions data ingestion and normalization, automated calculation routines for greenhouse gas reporting, dashboarding for operational teams, and data packaging for third party audit and financial filing requirements.
Architecturally, Crowley integrated Salesforce Net Zero Cloud into an existing Salesforce footprint and a MuleSoft integration layer, using MuleSoft to unify disparate data sources such as fuel consumption records from company locations in 36 countries and island territories. The implementation was connected with other Salesforce platforms in use, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Tableau, and Maps, to reduce manual processes and surface emissions data across customer and operations workflows.
PwC served as the implementation partner for the Net Zero Cloud rollout, collaborating with Salesforce and Crowley to configure reporting, governance workflows, and operational use cases. Crowley also aligned organizational structures and product offerings to the platform, creating a new energy division and programs that enable customers to select more sustainable fuels, while using the platform data to support governance and stakeholder transparency.
Crowley published explicit outcomes tied to the Net Zero Cloud program, estimating an overall emissions reduction of 4.2 million metric tons of greenhouse gases per year, an outcome reported as supporting corporate reporting, third party audits, and reputation objectives. The Salesforce Net Zero Cloud deployment is positioned as the technical backbone for Crowley’s path to Net Zero 2050 commitments, providing standardized emissions calculations and audit ready data across its value chain.
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Government | 11860 | $6.0B | Australia | SAP | SAP Ariba | Procurement | 2021 |
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Government | 11860 | $6.0B | Australia | SAP | SAP Fieldglass | Contingent Labor Management | 2021 |
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Government | 11860 | $6.0B | Australia | SAP | SAP Ariba Supplier Management | Supplier Relationship Management | 2021 |
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Government | 11860 | $6.0B | Australia | SAP | SAP Ariba Source to Pay | Source to Pay | 2021 |
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Government | 11860 | $6.0B | Australia | SAP | SAP EnableNow | Digital Adoption | 2021 |
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Government | 11860 | $6.0B | Australia | SAP | SAP Business Network | Collaboration | 2021 |
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Insurance | 8975 | $6.2B | United Kingdom | Oracle | Oracle Cloud ERP | ERP Financial | 2019 |
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Buyer Intent: Companies Evaluating PwC Services
- Bangladesh Online (BOL), a Bangladesh based Professional Services organization with 200 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| Bangladesh Online (BOL) | Professional Services | 200 | $15M | Bangladesh | 2025-01-28 |