Tokyo, 143-8555,
Japan
Ricoh
Ricoh, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Ricoh collaboration with software players such as Hammock empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Ricoh | Hammock | Hammock AssetView PLATINUM | IT Asset Management (ITAM) | IT Asset Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Daisen City Japan | Government | 700 | $270M | Japan | Hammock | Hammock AssetView PLATINUM | IT Asset Management (ITAM) | 2011 |
In 2011, Daisen City Japan implemented Hammock AssetView PLATINUM at Daisen City Hall to centralize IT asset tracking and control across 1,300 PCs, using the IT Asset Management (ITAM) application to consolidate inventory and operational telemetry. The deployment was executed by Ricoh Japan and completed in 10 days for all endpoints, positioning Hammock AssetView PLATINUM as the institutional repository for device inventory and activity logs.
The implementation focused on endpoint inventory collection and continuous operation log capture, establishing a centralized configuration for hardware and software inventory, asset classification, and event-level logging consistent with IT Asset Management (ITAM) workflows. Functional capabilities implemented included automated device discovery, detailed inventory reconciliation, and operation log aggregation to support IT operations and routine asset auditing.
Operational scope covered Daisen City Hall IT operations and information security functions, with explicit intent to reduce information-leakage risk for citizen data through centralized monitoring and log retention. Governance changes emphasized centralized asset visibility and standardized logging processes, and the rapid 10 day, 1,300 endpoint rollout reflects a tightly scoped, vendor-led implementation approach with Ricoh Japan responsible for deployment and configuration.
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Buyer Intent: Companies Evaluating Ricoh Services
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