Royal Cyber
55 Shuman Blvd, Suite 275,
Naperville, 60563, IL,
United States
Naperville, 60563, IL,
United States
1 630-355-6292
Professional Services
Royal Cyber
List of Software Implementations where Royal Cyber is Reseller or System Integrator
Royal Cyber, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Royal Cyber collaboration with software players such as IBM, ServiceNow and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Royal Cyber is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Royal Cyber | IBM | IBM Security AppScan | Endpoint Detection and Response (EDR) | CyberSecurity |
| Royal Cyber | ServiceNow | ServiceNow Service Catalog | IT Service Management | ITSM |
List of Software Implementations where Royal Cyber is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Fiserv | Professional Services | 38000 | $20.5B | United States | IBM | IBM Security AppScan | Endpoint Detection and Response (EDR) | 2016 |
In 2016, Fiserv engaged Royal Cyber to implement IBM Security AppScan for security scanning of its credit-processing applications in the United States. The engagement focused on embedding IBM Security AppScan into Fiserv application-security processes for its financial-services environment, establishing regular vulnerability assessment of credit-processing application portfolios.
Royal Cyber configured IBM Security AppScan, referenced in the case study as IBM Rational AppScan, to perform automated application scanning and to generate prioritized security findings. Configuration work emphasized scan orchestration, scheduled assessments, and the creation of prioritized remediation reports, with the specific AppScan edition inferred from the implementation description.
The deployment was scoped to application-security and development teams supporting Fiserv credit-processing systems, with reporting directed to security operations and remediation owners. Fiserv used IBM Security AppScan as an Endpoint Detection and Response (EDR) aligned capability to strengthen application-security controls, producing prioritized remediation reports that informed triage and remediation workflows.
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Texas Roadhouse | Retail | 95000 | $5.4B | United States | ServiceNow | ServiceNow Service Catalog | IT Service Management | 2023 |
In 2023 Texas Roadhouse deployed ServiceNow Service Catalog to centralize and modernize IT self-service as part of its IT Service Management efforts. The engagement targeted the IT organization in the United States and focused on shifting routine support interactions to the ServiceNow Service Catalog and Service Portal to reduce email ticketing and accelerate incident resolution.
Royal Cyber led the implementation and delivered catalog rationalization, redesign of the Service Portal user experience, and enablement of mobile and virtual agent access. Configuration work emphasized catalog item standardization, streamlined request workflows, and automation of common fulfillment paths consistent with ServiceNow Service Catalog capabilities.
Operational coverage centered on IT support and service desk functions across United States sites, with self-service channels instrumented for web, mobile, and virtual agent interactions. The implementation emphasized service catalog lifecycle controls and catalog governance to maintain content quality and reduce duplicate or redundant offerings.
Governance changes included catalog rationalization and the establishment of ongoing content ownership and change control processes driven by the IT organization. The project delivered measurable cost and satisfaction improvements, with the Royal Cyber case study reporting large savings and higher user satisfaction following the ServiceNow Service Catalog rollout.
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IT Decision Makers and Key Stakeholders at Royal Cyber
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Buyer Intent: Companies Evaluating Royal Cyber Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Royal Cyber software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Royal Cyber System Integrator / VAR Profile
Royal Cyber is a system integrator and technology consulting firm headquartered in Naperville, United States, with approximately 1800 employees and annual revenues of $600M.
Royal Cyber implements and supports enterprise applications across markets such as CyberSecurity and ITSM.
APPS RUN THE WORLD tracks 2 verified Royal Cyber software implementations across industries and regions, including: Fiserv where Royal Cyber implemented IBM Security AppScan, and Texas Roadhouse where Royal Cyber implemented ServiceNow Service Catalog.
Royal Cyber has a strategic VAR/SI partnership with IBM and ServiceNow, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Royal Cyber partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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