SER Group
Joseph-Schumpeter-Allee 19,
Bonn, 53227,
Germany
Bonn, 53227,
Germany
49 228 90896-0
Professional Services
SER Group
List of Software Implementations where SER Group is Reseller or System Integrator
SER Group, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. SER Group collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
SER Group is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| SER Group | SAP | SAP CRM | CRM | CRM |
| SER Group | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management |
List of Software Implementations where SER Group is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
FCA Bank Germany GmbH | Banking and Financial Services | 239 | $40M | Germany | SAP | SAP ERP ECC 6.0 | ERP Financial | 2014 | In 2014, FCA Bank Germany GmbH implemented SAP ERP ECC 6.0 as part of an ERP Financial integration and archiving initiative. The deployment was executed in parallel with a migration to Doxis4, the SER Group enterprise content management platform, and FCA Bank Germany GmbH retained a long-term relationship with SER Group dating back to 1996. The implementation centralized electronic dealership records and customer loan documentation within the Doxis4 archive while SAP ERP ECC 6.0 served core financial transaction processing. Functional configuration focused on document capture and storage workflows for loan contracts, associated documents and customer correspondence, and the SAP ERP ECC 6.0 instance was configured to reference archived objects for document-driven finance and servicing processes. Architecturally, three SAP systems, CRM, ECC and BS, were linked to the SER Doxis4 archive to provide a unified document layer across the SAP application stack. Integration supported inbound scanning and automated archival of documents from multiple SAP touchpoints, enabling document retrieval from SAP modules and creating a consistent repository for consumer finance records and electronic dealership files. Governance was reinforced through Doxis4 integrity checks for scanned documents that guarantee incoming documents are safely stored in the archive. SER Group acted as the implementation partner for the Doxis4 deployment and the solution established centralized document governance and archived record management connected to SAP ERP ECC 6.0, aligning document lifecycle controls with the bank s consumer lending operations. | |
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FCA Bank Germany GmbH | Banking and Financial Services | 239 | $40M | Germany | SAP | SAP CRM | CRM | 2014 | In 2014, FCA Bank Germany GmbH linked SAP CRM as its CRM system to the SER Doxis4 enterprise archive during a migration to the latest SER product generation, with SER Group acting as systems integrator. FCA Bank Germany GmbH has been an SER customer since 1996, and the SER archive has been used to store loan contracts, associated documents and consumer correspondence for the bank's automotive finance business. The implementation integrated SAP CRM with two additional SAP systems, SAP ECC and SAP BS, creating a unified document lifecycle between customer relationship management, core finance and banking services and the Doxis4 archive. Electronic dealership records were implemented to centralize contract documents, dealer correspondence and dealer-facing records, with Doxis4 providing content management and long term retention capabilities. An integrity check for scanned documents was configured to validate incoming documents and guarantee that documents are safely stored in Doxis4. Architecturally the project established an archival integration layer between SAP CRM and the SER Doxis4 content management platform, enabling CRM-driven document capture, retrieval and retention tied to loan processing and dealer management functions. Operational coverage emphasizes consumer loan contract administration, dealer interactions and correspondence management within FCA Bank Germany GmbH's automotive finance units. SER Group led the Doxis4 migration and integration work, aligning archival governance and document validation processes with the bank's operational workflows. |
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IT Decision Makers and Key Stakeholders at SER Group
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Buyer Intent: Companies Evaluating SER Group Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SER Group software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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SER Group System Integrator / VAR Profile
SER Group is a system integrator and technology consulting firm headquartered in Bonn, Germany, with approximately 600 employees and annual revenues of $128M.
SER Group implements and supports enterprise applications across markets such as ERP Financial Management and CRM.
APPS RUN THE WORLD tracks 2 verified SER Group software implementations across industries and regions, including: FCA Bank Germany GmbH where SER Group implemented SAP ERP ECC 6.0, and FCA Bank Germany GmbH where SER Group implemented SAP CRM.
SER Group has a strategic VAR/SI partnership with SAP, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing SER Group partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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