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FCA Bank Germany GmbH Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
In-House Applications Legacy In-House ATS Applicant Tracking System HCM n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
SAP Legacy SAP CRM CRM CRM SER Group 2014 2014 In 2014, FCA Bank Germany GmbH linked SAP CRM as its CRM system to the SER Doxis4 enterprise archive during a migration to the latest SER product generation, with SER Group acting as systems integrator. FCA Bank Germany GmbH has been an SER customer since 1996, and the SER archive has been used to store loan contracts, associated documents and consumer correspondence for the bank's automotive finance business. The implementation integrated SAP CRM with two additional SAP systems, SAP ECC and SAP BS, creating a unified document lifecycle between customer relationship management, core finance and banking services and the Doxis4 archive. Electronic dealership records were implemented to centralize contract documents, dealer correspondence and dealer-facing records, with Doxis4 providing content management and long term retention capabilities. An integrity check for scanned documents was configured to validate incoming documents and guarantee that documents are safely stored in Doxis4. Architecturally the project established an archival integration layer between SAP CRM and the SER Doxis4 content management platform, enabling CRM-driven document capture, retrieval and retention tied to loan processing and dealer management functions. Operational coverage emphasizes consumer loan contract administration, dealer interactions and correspondence management within FCA Bank Germany GmbH's automotive finance units. SER Group led the Doxis4 migration and integration work, aligning archival governance and document validation processes with the bank's operational workflows.
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Financial Management SER Group 2014 2014 In 2014, FCA Bank Germany GmbH implemented SAP ERP ECC 6.0 as part of an ERP Financial integration and archiving initiative. The deployment was executed in parallel with a migration to Doxis4, the SER Group enterprise content management platform, and FCA Bank Germany GmbH retained a long-term relationship with SER Group dating back to 1996. The implementation centralized electronic dealership records and customer loan documentation within the Doxis4 archive while SAP ERP ECC 6.0 served core financial transaction processing. Functional configuration focused on document capture and storage workflows for loan contracts, associated documents and customer correspondence, and the SAP ERP ECC 6.0 instance was configured to reference archived objects for document-driven finance and servicing processes. Architecturally, three SAP systems, CRM, ECC and BS, were linked to the SER Doxis4 archive to provide a unified document layer across the SAP application stack. Integration supported inbound scanning and automated archival of documents from multiple SAP touchpoints, enabling document retrieval from SAP modules and creating a consistent repository for consumer finance records and electronic dealership files. Governance was reinforced through Doxis4 integrity checks for scanned documents that guarantee incoming documents are safely stored in the archive. SER Group acted as the implementation partner for the Doxis4 deployment and the solution established centralized document governance and archived record management connected to SAP ERP ECC 6.0, aligning document lifecycle controls with the bank s consumer lending operations.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2015 2015
IT Decision Makers and Key Stakeholders at FCA Bank Germany GmbH
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by FCA Bank Germany GmbH Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD FCA Bank Germany GmbH Technographics

FCA Bank Germany GmbH is a Banking and Financial Services organization based in Germany, with around 239 employees and annual revenues of $40.0 million.

FCA Bank Germany GmbH operates a diverse technology stack with applications such as In-House ATS, SAP CRM and SAP ERP ECC 6.0, covering areas like Applicant Tracking System, CRM and ERP Financial.

FCA Bank Germany GmbH has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications and SAP.

FCA Bank Germany GmbH recently adopted applications including In-House ATS in 2016, Joomla 3.9 in 2015 and SAP CRM in 2014, highlighting its ongoing modernization strategy.

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Our research team continuously updates FCA Bank Germany GmbH’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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