Schindellegi, SZ 8834,
Switzerland
Sipcall
Sipcall, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Sipcall collaboration with software players such as Sipcall empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Sipcall | Sipcall | Sipcall Microsoft Teams | PBX, VoiP and Phone Systems | Collaboration |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
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FFHS | Education | 2200 | $330M | Switzerland | Sipcall | Sipcall Microsoft Teams | PBX, VoiP and Phone Systems | 2020 |
In 2020, FFHS implemented Sipcall Microsoft Teams as its PBX, VoiP and Phone Systems solution using Microsoft Teams Direct Routing to deliver organization-wide telephony and collaboration. Sipcall by Backbone Solutions AG acted as the implementation partner and documented the Teams telephony go-live at the end of May 2020 across FFHS campuses in Switzerland.
The implementation of Sipcall Microsoft Teams focused on carrier connectivity via Direct Routing and SIP trunking, enterprise call routing and hunt group configuration, call queues and voicemail provisioning, and user provisioning for Teams telephony. Configuration work targeted common PBX capabilities aligned to the PBX, VoiP and Phone Systems category such as centralized dial plans, call forwarding and presence-aware routing to support hybrid campus mobility.
Integrations were centered on Microsoft Teams as the user interface and telephony endpoint, with Sipcall providing the Direct Routing service and platform integration. Operational scope covered academic and administrative departments across multiple FFHS campuses in Switzerland, improving call handling workflows and enabling unified voice within the Teams collaboration environment.
Governance and rollout followed a documented go-live cadence culminating at the end of May 2020, with IT and communications teams coordinating user provisioning and policy enforcement. Reported outcomes from the deployment included reduced costs, improved availability, and enhanced user experience and flexibility for campus telephony.
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Buyer Intent: Companies Evaluating Sipcall Services
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