St Leonards, 2065, NSW,
Australia
SMB Consultants
SMB Consultants, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. SMB Consultants collaboration with software players such as Deputy, Xero and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| SMB Consultants | Deputy | Deputy Scheduling | Workforce Scheduling | HCM |
| SMB Consultants | Deputy | Deputy Time and Attendance | Time and Attendance | HCM |
| SMB Consultants | Xero | Xero | ERP Financial | ERP |
| SMB Consultants | Xero | Xero Payroll | Payroll | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Gelato Messina | Consumer Packaged Goods | 200 | $30M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2018 |
In 2018 Gelato Messina implemented Deputy Scheduling to centralize time and attendance and address manual paper based rostering across its growing multi store footprint. The Deputy Scheduling application was deployed as a cloud based Workforce Scheduling solution to provide structured shift rostering, availability capture, and wage cost visibility for store operations and payroll workflows.
Deputy Scheduling was configured to capture employee availability a week in advance, to generate weekly schedules, and to provide total wage cost forecasts that can be compared to prior weeks. Functional capabilities implemented include digital time and attendance, name to face verification via staff photos at clock in, overtime detection, role based rostering to assign appropriately trained staff, and in platform task assignment and News Feed communications for company and store level announcements.
The deployment integrated Deputy Scheduling with Xero, enabling direct import of timesheets into Xero payroll and export of employee personal details to reduce manual payroll entry. SMB Consultants led the implementation, building on their concurrent finance migration to Xero and coordinating configuration between store managers, HR payroll processes, and finance.
Governance and operational changes included a shift to cloud based rostering across multiple sites, manager driven weekly schedule approval, and staff adoption of mobile logins for schedule visibility and communications. Reported outcomes from the rollout include greater accuracy in pays, improved operational efficiency and staff trust due to payroll integration and transparent scheduling, and simplified multi site rollouts supported by Deputy customer service.
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Gelato Messina | Consumer Packaged Goods | 200 | $30M | Australia | Deputy | Deputy Time and Attendance | Time and Attendance | 2018 |
In 2018 Gelato Messina deployed Deputy Time and Attendance to address manual rostering and paper based timekeeping across its growing store network. The implementation used the Deputy Time and Attendance platform, categorized as Time and Attendance, to centralize scheduling, time capture, and payroll interfacing for a roughly 200 person workforce operating multiple retail sites in Australia.
SMB Consultants led the engagement alongside Gelato Messina, having already migrated finance and accounting to Xero, and recommended Deputy as the people management complement. Configuration focused on store level rostering, employee availability capture, and role based shift assignments so managers could accurately place trained staff in each shift while maintaining a weekly planning cadence.
Functional modules implemented included roster creation and forecasting, weekly wage cost reporting and comparison to prior weeks, photo enabled clock in for name to face verification, overtime monitoring, and a News Feed for company and store communications. Deputy Time and Attendance was configured to allow task assignment notifications to staff ahead of shifts and to surface late arrivals and early starts to store managers in near real time.
The deployment was cloud based and integrated directly with Xero, enabling timesheets and employee personal details to be exported into Xero payroll for pay calculation and payroll processing. Operational coverage spanned store managers, hourly staff, and the finance payroll function, which reduced manual handoffs between scheduling and payroll queues.
Governance and workflow changes included a formalized weekly availability submission process from staff, manager approval and schedule publication, and use of Deputy reports for wage cost oversight. Gelato Messina reported outcomes that were explicitly stated in the implementation, including greater accuracy in determining pays, improved operational efficiency and trust with staff, simplified multi site rollout, and reliable support from Deputy and SMB Consultants.
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Gelato Messina | Consumer Packaged Goods | 200 | $30M | Australia | Xero | Xero | ERP Financial | 2018 |
In 2018 Gelato Messina implemented Xero as its ERP Financial application with assistance from SMB Consultants to move finance and accounting onto a cloud payroll and bookkeeping platform. The decision followed a period where the business was operating with manual back-end processes and paper-based systems that constrained rostering, timekeeping, and payroll accuracy, creating an immediate need for a cloud-based financial system to support multi-site operations.
The Xero implementation focused on core accounting and payroll workflows within the ERP Financial category, configured to accept timesheet data and employee records from an external scheduling system. Xero was provisioned to handle payroll processing and chart of accounts consolidation, while configuration work included mapping pay formulas at the employee level so imported timesheets could be correctly translated into payroll runs.
Integration architecture centered on an out of the box connection between Xero and the Deputy workforce management platform, enabling automated import of timesheets into Xero payroll and export of employee personal details from Deputy into Xero. Operational coverage extended across multiple store sites and touched finance, HR and store management functions, with store managers relying on Deputy for rostering and Xero for final payroll reconciliation.
Governance and process changes included standardizing pay formula assignment per employee in Xero and instituting a cadence where timesheets exported from Deputy are reviewed and imported into Xero for payroll execution. Reported outcomes from the deployment included greater payroll accuracy, reduced paperwork, faster multi-site rollout of cloud rostering and wages, and improved staff trust and administrative efficiency, benefits that were attributed to the combined Xero and Deputy solution and the consulting support from SMB Consultants.
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Consumer Packaged Goods | 200 | $30M | Australia | Xero | Xero Payroll | Payroll | 2018 |
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Retail | 30 | $3M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2014 |
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Retail | 30 | $3M | Australia | Deputy | Deputy Time and Attendance | Time and Attendance | 2014 |
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Retail | 30 | $3M | Australia | Xero | Xero | ERP Financial | 2014 |
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Retail | 30 | $3M | Australia | Xero | Xero Payroll | Payroll | 2014 |
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Buyer Intent: Companies Evaluating SMB Consultants Services
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