Spinnaker Support
5445 DTC Parkway, Suite 850,
Greenwood Village, 80111, CO,
United States
Greenwood Village, 80111, CO,
United States
1 877-476-0576
Professional Services
Spinnaker Support
List of Software Implementations where Spinnaker Support is Reseller or System Integrator
Spinnaker Support, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Spinnaker Support collaboration with software players such as Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Spinnaker Support is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Spinnaker Support | Oracle | Oracle E-Business Suite | ERP Financial | ERP Financial Management |
| Spinnaker Support | Oracle | Oracle E-Business Suite HRMS | Core HR | HCM |
| Spinnaker Support | Oracle | Oracle HCM Time and Labor | Time and Attendance | HCM |
| Spinnaker Support | Oracle | Oracle iExpense | Expense Management | ERP Financial Management |
| Spinnaker Support | Oracle | Oracle Inventory Management | Inventory Management | SCM |
| Spinnaker Support | Oracle | Oracle Transportation Management System | Transportation Management | SCM |
List of Software Implementations where Spinnaker Support is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Merichem Company | Distribution | 450 | $70M | United States | Oracle | Oracle E-Business Suite HRMS | Core HR | 2016 |
In 2016 Merichem Company engaged Spinnaker Support and implemented Oracle E-Business Suite HRMS under the Core HR category to reduce support costs and stabilize application ownership. The move followed a 2013 decision to offload platform hosting and was driven by falling oil prices, limited internal Oracle expertise, and an upcoming Oracle support expiration that required a rapid alternative to vendor support.
The Oracle E-Business Suite HRMS deployment included Human Resources, Oracle Time & Labor, Self Service, iExpense, and associated core HR workflows, alongside Financials, Sales, Order Management, Inventory, Quality, Supply Chain Planning, Procurement, Process Manufacturing, Projects, Oracle Transportation Management, and Application Administrator capabilities. Configuration emphasized operational HR functionality and employee self-service, while maintaining integration points for downstream transactional modules and existing application integrations listed in the environment inventory.
The technical architecture remained on Oracle E-Business Suite 12.1.3 running on Oracle Enterprise Linux v2.6.18 and Oracle Virtual Machine, with Oracle Database 11g and WebLogic Suite in the stack. Integrations and application administration components were retained as part of the deployment, and Spinnaker Support accepted responsibility for full-stack security, vulnerability protection, and delivery of tax and regulatory updates as part of managed support operations.
Governance shifted to a third-party managed support model with an assigned senior team of on-shore Oracle software engineers from Spinnaker Support, a flexible contract that scales fees to usage and call volumes, and a knowledge transfer objective to reduce internal IT workload. A critical program requirement was a comprehensive archive of the upgraded 12.2 artifacts within a 30-day window, enabling Merichem to define its own upgrade timeline and remove the constraint to stay current on patches to remain supported.
Outcomes explicitly captured in the engagement included a significant annual support cost reduction greater than 55 percent, establishment of a flexible contractual model, and a full archival of 12.2 for future upgrade options. Spinnaker Support delivered on-shore EBS, Oracle Middleware, and Database support covering Merichem Company’s Core HR and broader EBS application portfolio.
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Merichem Company | Distribution | 450 | $70M | United States | Oracle | Oracle HCM Time and Labor | Time and Attendance | 2016 |
In 2016 Merichem Company implemented Oracle HCM Time and Labor as part of its Oracle E-Business Suite 12.1.3 environment to address Time and Attendance requirements across the enterprise. The decision was driven by constrained IT budgets and a need to reduce support spend while improving service quality, given a small internal IT staff and prior platform hosting offload in 2013.
The deployment emphasized Oracle HCM Time and Labor capabilities for time capture, timesheet management, time rules enforcement, and labor reporting, integrated with Human Resources and self service workflows. The wider EBS footprint included Financials, Human Resources, Oracle Time & Labor, Sales, Order Management, Inventory, Quality, Supply Chain Planning, Procurement, Process Manufacturing, Oracle Transportation Management, Self Service, Projects, and iExpense, and configurations preserved module-level interoperability through existing Integrations and the Application Administrator function.
Architecturally the environment remained on Oracle E-Business Suite 12.1.3 running on Oracle Enterprise Linux v2.6.18 with Oracle Virtual Machine, Oracle Database 11g and WebLogic Suite, while Spinnaker Support delivered the operational support layer. Integrations across time, payroll adjacent processes and downstream self service interfaces were maintained, and Spinnaker produced a full archival of a 12.2 environment to allow Merichem to define its own upgrade timeline.
Governance and support processes were restructured under a Spinnaker Support engagement, which assigned a senior team of Oracle software engineers, provided full stack security and vulnerability protection, and delivered tax and regulatory update support plus knowledge transfer to reduce internal workload. Contract terms were made flexible to scale with actual software usage and call volumes, and the engagement yielded a stated annual support cost reduction greater than 55 percent while preserving future upgrade options through the archived 12.2 snapshot.
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Merichem Company | Distribution | 450 | $70M | United States | Oracle | Oracle iExpense | Expense Management | 2016 |
In 2016, Merichem Company engaged Spinnaker Support to provide third-party application and platform support for Oracle iExpense. The engagement targeted Oracle iExpense as the Expense Management solution and was driven by a requirement to reduce annual support costs and improve support quality while maintaining the Oracle E-Business Suite 12.1.3 estate.
The deployed architecture consisted of Oracle E-Business Suite 12.1.3 running on Oracle Enterprise Linux v2.6.18 and Oracle Virtual Machine, backed by Oracle Database 11g and WebLogic Suite. Functional modules supported and managed included Financials, Human Resources, Oracle Time & Labor, Sales, Order Management, Inventory, Quality, Supply Chain Planning, Procurement, Process Manufacturing OPM, Oracle Transportation Management OTM, Self Service, Projects, iExpense, Integrations, and Application Administrator. Oracle iExpense was implemented to support employee expense capture, approval routing, and reimbursement processing within Financials and Self Service workflows.
Spinnaker Support provisioned an on-shore EBS, Middleware, and Database support team and delivered a full service support model with full stack security and vulnerability protection, and support for tax and regulatory updates. The engagement included a comprehensive archival of a 12.2 baseline for future upgrade options, completed within less than a 30-day window to meet Merichem’s timeline. Integrations and application administration were retained under the support agreement to preserve cross-module interfaces and scheduled processes.
Governance and operating model changes included a flexible contract that scales support services and fees to actual software usage and call volumes, plus targeted knowledge transfer to reduce internal IT workload and remove the requirement to remain current on patches to remain supported. Outcomes documented in the engagement include a greater than 55% reduction in annual support costs and establishment of a stable third-party support relationship with Spinnaker Support. Merichem Company Oracle iExpense Expense Management now aligns with finance, HR, procurement, and project functions while preserving an explicit upgrade path for future EBS releases.
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Distribution | 450 | $70M | United States | Oracle | Oracle E-Business Suite | ERP Financial | 2016 |
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Distribution | 450 | $70M | United States | Oracle | Oracle Inventory Management | Inventory Management | 2016 |
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IT Decision Makers and Key Stakeholders at Spinnaker Support
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Buyer Intent: Companies Evaluating Spinnaker Support Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Spinnaker Support System Integrator / VAR Profile
Spinnaker Support is a system integrator and technology consulting firm headquartered in Greenwood Village, United States, with approximately 250 employees and annual revenues of $40M.
Spinnaker Support implements and supports enterprise applications across markets such as HCM, ERP Financial Management and SCM.
APPS RUN THE WORLD tracks 5 verified Spinnaker Support software implementations across industries and regions, including: Merichem Company where Spinnaker Support implemented Oracle E-Business Suite HRMS, Merichem Company where Spinnaker Support implemented Oracle HCM Time and Labor, and Merichem Company where Spinnaker Support implemented Oracle iExpense.
Spinnaker Support has a strategic VAR/SI partnership with Oracle, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Spinnaker Support partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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