Waterlooville, PO7 7XY,
United Kingdom
Swan Retail
Swan Retail, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Swan Retail collaboration with software players such as Swan Retail, ClearCourse and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Swan Retail | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | ERP Services and Operations |
| Swan Retail | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | SCM |
| Swan Retail | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | SCM |
| Swan Retail | ClearCourse | ClearCourse EKMPay | Payment Processing | ERP |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Robinsons Of Bawtry United Kingdom | Retail | 10 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2020 |
In 2020, Robinsons Of Bawtry United Kingdom implemented Swan Touchpoint TRIMS Backoffice, an Inventory Management application. The deployment connected the retailer's Shopify ecommerce site to an existing TRIMS installation so stock values and quantities synchronize between ecommerce and the physical store, reducing manual stock entry.
The Swan Touchpoint TRIMS Backoffice configuration focused on backoffice inventory control, automated stock level updates, and synchronization of SKU quantities across channels. The implementation used TRIMS to maintain a central stock ledger, while the integration layer handled real time quantity and value propagation to the Shopify storefront, enabling consistent omnichannel availability and simplified stock reconciliation workflows.
Integration work was delivered by Swan Retail and Touchretail, linking Shopify order and stock flows to TRIMS and extending operational coverage to both the online channel and in-store operations. Governance and process changes removed time consuming stock administration, and the integrated setup enabled immediate online sales during lockdown while improving omnichannel inventory accuracy for store and ecommerce teams.
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Robinsons Of Bawtry United Kingdom | Retail | 10 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2020 |
In 2020, Robinsons Of Bawtry United Kingdom connected Swan Touchpoint TRIMS WMS to a new Shopify ecommerce site. The deployment used Swan Touchpoint TRIMS WMS as the Warehouse Management system, with integration and delivery led by Swan Retail and implementation support from Touchretail.
Configuration centered on TRIMS inventory and fulfilment connectors to synchronise stock levels and order information, reducing manual stock-entry. Functional workstreams included real-time stock synchronization, online order orchestration, and configuration of click-and-collect fulfilment flows to surface store inventory to the ecommerce channel.
Integrations linked the TRIMS instance to the Shopify ecommerce storefront via the TRIMS inventory and fulfilment connectors, aligning online orders with in-store stock records. Operational scope covered the retailer site and its ecommerce channel, impacting inventory management, fulfilment operations, and store order handling.
Governance and process changes focused on updating reservation and picking workflows, and implementing synchronization rules between Shopify orders and TRIMS inventory so staff could process click-and-collect during lockdown. The implementation explicitly reduced manual stock-entry and enabled click-and-collect capabilities during the 2020 lockdown period.
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Stoke City Football Club | Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2021 |
In 2021 Stoke City Football Club implemented Swan Touchpoint TRIMS Backoffice as its Inventory Management platform to manage stadium retail across club shops, outlet and warehouse. The project was delivered by Swan Retail with Touchretail acting as the supplying partner. Deployment covered point of sale and back office functions to unify in-store and online merchandising workflows.
The Swan Touchpoint TRIMS Backoffice deployment combined EPoS and back office modules with barcode printing, mobile logistics and web integration to support both in-store transactions and the club's online store. Functional capabilities implemented included sales transaction processing, centrally managed inventory ledgers, barcode label generation and mobile scanning for stock moves. A Kit Builder capability was configured on-site to support customized kit assembly and faster order fulfilment, and loyalty integration tied fan accounts to retail purchases across channels.
Operational scope spanned retail, e-commerce and warehouse operations within the stadium retail environment and was structured to synchronize stock across club shops, the outlet and the central warehouse. Governance and rollout were coordinated by Swan Retail with Touchretail, aligning fulfillment workflows and inventory controls between retail and warehouse teams. The implementation improved stock management, enabled loyalty-linked selling and sped fulfilment through on-site Kit Builder operations, contributing to increased fan retail revenue.
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Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2021 |
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Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2021 |
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Retail | 12 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2021 |
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Retail | 12 | $2M | United Kingdom | ClearCourse | ClearCourse EKMPay | Payment Processing | 2021 |
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Leisure and Hospitality | 135 | $9M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2020 |
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Buyer Intent: Companies Evaluating Swan Retail Services
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