Swan Retail
Unit B, Wellington Gate,
Waterlooville, PO7 7XY,
United Kingdom
Waterlooville, PO7 7XY,
United Kingdom
44 23 9387-3170
Distribution
Swan Retail
List of Software Implementations where Swan Retail is Reseller or System Integrator
Swan Retail, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Swan Retail collaboration with software players such as Swan Retail, ClearCourse and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Swan Retail is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Swan Retail | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | ERP Services and Operations |
| Swan Retail | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | SCM |
| Swan Retail | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | SCM |
| Swan Retail | ClearCourse | ClearCourse EKMPay | Payment Processing | ERP |
List of Software Implementations where Swan Retail is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Robinsons Of Bawtry United Kingdom | Retail | 10 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2020 |
In 2020, Robinsons Of Bawtry United Kingdom connected Swan Touchpoint TRIMS WMS to a new Shopify ecommerce site. The deployment used Swan Touchpoint TRIMS WMS as the Warehouse Management system, with integration and delivery led by Swan Retail and implementation support from Touchretail.
Configuration centered on TRIMS inventory and fulfilment connectors to synchronise stock levels and order information, reducing manual stock-entry. Functional workstreams included real-time stock synchronization, online order orchestration, and configuration of click-and-collect fulfilment flows to surface store inventory to the ecommerce channel.
Integrations linked the TRIMS instance to the Shopify ecommerce storefront via the TRIMS inventory and fulfilment connectors, aligning online orders with in-store stock records. Operational scope covered the retailer site and its ecommerce channel, impacting inventory management, fulfilment operations, and store order handling.
Governance and process changes focused on updating reservation and picking workflows, and implementing synchronization rules between Shopify orders and TRIMS inventory so staff could process click-and-collect during lockdown. The implementation explicitly reduced manual stock-entry and enabled click-and-collect capabilities during the 2020 lockdown period.
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Robinsons Of Bawtry United Kingdom | Retail | 10 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2020 |
In 2020, Robinsons Of Bawtry United Kingdom implemented Swan Touchpoint TRIMS Backoffice, an Inventory Management application. The deployment connected the retailer's Shopify ecommerce site to an existing TRIMS installation so stock values and quantities synchronize between ecommerce and the physical store, reducing manual stock entry.
The Swan Touchpoint TRIMS Backoffice configuration focused on backoffice inventory control, automated stock level updates, and synchronization of SKU quantities across channels. The implementation used TRIMS to maintain a central stock ledger, while the integration layer handled real time quantity and value propagation to the Shopify storefront, enabling consistent omnichannel availability and simplified stock reconciliation workflows.
Integration work was delivered by Swan Retail and Touchretail, linking Shopify order and stock flows to TRIMS and extending operational coverage to both the online channel and in-store operations. Governance and process changes removed time consuming stock administration, and the integrated setup enabled immediate online sales during lockdown while improving omnichannel inventory accuracy for store and ecommerce teams.
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Stoke City Football Club | Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2021 |
In 2021, Stoke City Football Club implemented Swan Touchpoint TRIMS WMS to centralise inventory and fulfilment for retail and matchday operations. Swan Retail acted as the system integrator and deployed the solution across the club shops, an outlet and a central warehouse in Stoke-on-Trent, United Kingdom, while Touchretail supplied point of sale hardware that interfaces with the WMS.
Swan Touchpoint TRIMS WMS was configured to provide core Warehouse Management capabilities including central stock management, TRIMSm mobile logistics for handheld scanning and picking, and a Kit Builder module to support merchandise assembly and matchday sales fulfilment. The implementation also included eCommerce integration to unify online orders with in‑store and warehouse inventory, enabling order orchestration and pick pack workflows tied to the central inventory ledger.
Operational coverage extended across retail point of sale, back of house warehouse fulfilment and matchday retail operations, with the club using the platform to coordinate stock between shops, the outlet and the warehouse in Stoke-on-Trent. Governance and process changes focused on centralised inventory control, mobile logistics practices for store and warehouse staff, and merchandising configuration to support personalised selling.
The case study reports improved stock accuracy and enabled personalisation driven revenue through the combined deployment of Swan Touchpoint TRIMS WMS, TRIMSm mobile logistics and the Kit Builder feature. The deployment illustrates a Warehouse Management implementation that integrates retail PoS hardware and eCommerce order flows to unify fulfilment and retail merchandising at a sports club.
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Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2021 |
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Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS Backoffice | Inventory Management | 2021 |
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Retail | 12 | $2M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS WMS | Warehouse Management | 2021 |
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Retail | 12 | $2M | United Kingdom | ClearCourse | ClearCourse EKMPay | Payment Processing | 2021 |
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Leisure and Hospitality | 135 | $9M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2020 |
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IT Decision Makers and Key Stakeholders at Swan Retail
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Swan Retail Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Swan Retail software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Swan Retail System Integrator / VAR Profile
Swan Retail is a system integrator and technology consulting firm headquartered in Waterlooville, United Kingdom, with approximately 40 employees and annual revenues of $2M.
Swan Retail implements and supports enterprise applications across markets such as SCM, ERP Services and Operations and ERP.
APPS RUN THE WORLD tracks 8 verified Swan Retail software implementations across industries and regions, including: Robinsons Of Bawtry United Kingdom where Swan Retail implemented Swan Touchpoint TRIMS WMS, Robinsons Of Bawtry United Kingdom where Swan Retail implemented Swan Touchpoint TRIMS Backoffice, and Stoke City Football Club where Swan Retail implemented Swan Touchpoint TRIMS WMS.
Swan Retail has a strategic VAR/SI partnership with Swan Retail and ClearCourse, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Swan Retail partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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