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Stoke City Football Club Data, Technology Stack, and Enterprise Applications
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Swan Retail Legacy Swan Touchpoint TRIMS Backoffice Inventory Management SCM Swan Retail 2021 2021 In 2021 Stoke City Football Club implemented Swan Touchpoint TRIMS Backoffice as its Inventory Management platform to manage stadium retail across club shops, outlet and warehouse. The project was delivered by Swan Retail with Touchretail acting as the supplying partner. Deployment covered point of sale and back office functions to unify in-store and online merchandising workflows. The Swan Touchpoint TRIMS Backoffice deployment combined EPoS and back office modules with barcode printing, mobile logistics and web integration to support both in-store transactions and the club's online store. Functional capabilities implemented included sales transaction processing, centrally managed inventory ledgers, barcode label generation and mobile scanning for stock moves. A Kit Builder capability was configured on-site to support customized kit assembly and faster order fulfilment, and loyalty integration tied fan accounts to retail purchases across channels. Operational scope spanned retail, e-commerce and warehouse operations within the stadium retail environment and was structured to synchronize stock across club shops, the outlet and the central warehouse. Governance and rollout were coordinated by Swan Retail with Touchretail, aligning fulfillment workflows and inventory controls between retail and warehouse teams. The implementation improved stock management, enabled loyalty-linked selling and sped fulfilment through on-site Kit Builder operations, contributing to increased fan retail revenue.
Warehouse Management SCM 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Swan Retail Legacy Swan Touchpoint TRIMS POS Point Of Sale ERP Services and Operations Swan Retail 2021 2021 In 2021, Stoke City Football Club implemented Swan Touchpoint TRIMS POS across its stadium shops, an outlet and a central warehouse to unify in-store and online retail operations within the UK sports and stadium retail sector. The deployment used Swan Touchpoint TRIMS POS, classified as Point Of Sale, it was supplied by Touchretail and delivered by Swan Retail as the system integrator and VAR. The implementation bundled POS terminals, back-office inventory management and mobile logistics TRIMSm as core functional modules. Swan Touchpoint TRIMS POS was configured for loyalty integration and unified transaction processing to support match day transaction throughput and continuous stock control across retail and warehouse operations. Operational scope covered retail operations and warehouse logistics for match days and regular retail activity, with rollout workstreams focused on inventory configuration, loyalty workflow setup and mobile logistics provisioning. Governance adjustments emphasized centralized stock management processes and consolidated reporting across stadium shops, outlet and warehouse to enable consistent retail operations across channels.
IT Decision Makers and Key Stakeholders at Stoke City Football Club
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Stoke City Football Club Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Stoke City Football Club Technographics

Stoke City Football Club is a Leisure and Hospitality organization based in United Kingdom, with around 350 employees and annual revenues of $55.0 million.

Stoke City Football Club operates a diverse technology stack with applications such as Swan Touchpoint TRIMS Backoffice and Swan Touchpoint TRIMS POS, covering areas like Inventory Management and Point Of Sale.

Stoke City Football Club has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Swan Retail.

Stoke City Football Club recently adopted applications including Swan Touchpoint TRIMS Backoffice in 2021, Swan Touchpoint TRIMS WMS in 2021 and Swan Touchpoint TRIMS POS in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Stoke City Football Club’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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