List of Swan Touchpoint TRIMS POS Customers
Swan Retail
Unit B, Wellington Gate,
Waterlooville, PO7 7XY,
United Kingdom
Waterlooville, PO7 7XY,
United Kingdom
44 23 9387-3170
Distribution
40
$2M
Since 2010, our global team of researchers has been studying Swan Touchpoint TRIMS POS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Swan Touchpoint TRIMS POS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Swan Touchpoint TRIMS POS for Point Of Sale include: Beales Department Store, a United Kingdom based Retail organisation with 1000 employees and revenues of $206.0 million, Stoke City Football Club, a United Kingdom based Leisure and Hospitality organisation with 350 employees and revenues of $55.0 million, Ipswich Town Football Club, a United Kingdom based Leisure and Hospitality organisation with 186 employees and revenues of $25.3 million, Voisins Jersey, a Jersey based Retail organisation with 100 employees and revenues of $25.0 million, Warrington Wolves United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 135 employees and revenues of $9.0 million and many others.
Contact us if you need a completed and verified list of companies using Swan Touchpoint TRIMS POS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Swan Touchpoint TRIMS POS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Beales Department Store | Retail | 1000 | $206M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2020 | n/a |
In 2020 Beales Department Store deployed Swan Touchpoint TRIMS POS as part of a Swan Retail System implementation in the Point Of Sale category to support a rapid reopening and integrated online channel. The UK project executed an 8-week turnaround focused on retail POS, eCommerce and inventory processes, delivering rapid time-to-market, large SKU handling and a scalable omnichannel platform for future online growth.
The implementation combined Swan Retail System SRS and Cygnus EPOS with a Shopify connector to unify in-store and online transaction capture and inventory visibility. Swan Touchpoint TRIMS POS was configured for high-volume transaction processing, large SKU management, inventory synchronization and omnichannel order routing, aligning core Point Of Sale capabilities with online commerce workflows.
Operational coverage centered on store operations, eCommerce, merchandising and inventory management across the UK site, with the Shopify connector linking storefront order flows to SRS and Cygnus EPOS for consolidated order capture and stock reconciliation. The compressed 8-week rollout emphasized pragmatic configuration and process alignment to achieve a live omnichannel platform that supports future online expansion.
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Ipswich Town Football Club | Leisure and Hospitality | 186 | $25M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2019 | n/a |
In 2019 Ipswich Town Football Club implemented Swan Touchpoint TRIMS POS as its Point Of Sale platform, targeting stadium retail and event retail operations. The deployment at Portman Road extended to match day and pop up locations to centralize transactional workflows across fixed and temporary sites.
The implementation configured core POS functionality alongside warehouse and stock control modules, and included a bespoke Kitbuilder POS feature to support shirt customisation and seamless ordering at point of sale. Configuration work emphasized transactional throughput and inventory visibility, with category aligned capabilities such as real time stock adjustments, SKU level reporting, and bespoke product build flows for customised merchandise.
Swan Touchpoint TRIMS POS was integrated with the club's web sales channel to enable web integration for customised shirts and stock synchronisation between online and in stadium retail. Operational coverage explicitly included Portman Road retail outlets and temporary match day and pop up kiosks, consolidating sales and inventory records across those sites.
Governance and operational tuning incorporated a Match Day Mode configuration to optimize peak time transaction performance and queue handling, while process adjustments focused on retail reporting cadence and stock reconciliation. Outcomes reported from the deployment included improved stock control, enhanced reporting, and better peak time transaction performance, supported by the Kitbuilder customisation capability.
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Stoke City Football Club | Leisure and Hospitality | 350 | $55M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2021 | Swan Retail |
In 2021, Stoke City Football Club implemented Swan Touchpoint TRIMS POS across its stadium shops, an outlet and a central warehouse to unify in-store and online retail operations within the UK sports and stadium retail sector. The deployment used Swan Touchpoint TRIMS POS, classified as Point Of Sale, it was supplied by Touchretail and delivered by Swan Retail as the system integrator and VAR.
The implementation bundled POS terminals, back-office inventory management and mobile logistics TRIMSm as core functional modules. Swan Touchpoint TRIMS POS was configured for loyalty integration and unified transaction processing to support match day transaction throughput and continuous stock control across retail and warehouse operations.
Operational scope covered retail operations and warehouse logistics for match days and regular retail activity, with rollout workstreams focused on inventory configuration, loyalty workflow setup and mobile logistics provisioning. Governance adjustments emphasized centralized stock management processes and consolidated reporting across stadium shops, outlet and warehouse to enable consistent retail operations across channels.
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Voisins Jersey | Retail | 100 | $25M | Jersey | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2003 | n/a |
In 2003, Voisins Jersey implemented Swan Touchpoint TRIMS POS, deploying the application as its Point Of Sale platform. Voisins has relied on Swan Retail technology for nearly 20 years and recently extended the POS footprint with an integrated omnichannel loyalty and marketing solution linking the POS, the corporate website and a customer mobile app across the Channel Islands.
The implementation centered on Swan Touchpoint TRIMS POS for retail transaction processing and integrated CRM driven loyalty capabilities. The retailer continued to operate SRS back office components and Cygnus EPOS functionality in support of store operations, while the new configuration emphasized loyalty enrollment, voucher issuance and voucher automation tied to customer profiles.
Operational coverage includes in-store POS and digital CRM integration across the Channel Islands, impacting store operations, marketing and customer service functions. Integrations explicitly connect Swan Touchpoint TRIMS POS to the ecommerce website and the customer mobile app to synchronize loyalty data, voucher lifecycle events and marketing segments across channels.
Governance focused on unifying customer data to enable targeted marketing workflows and automated voucher redemption across touchpoints. The deployment resulted in unified customer data for targeted marketing and voucher automation across channels as reported by Swan Retail.
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Warrington Wolves United Kingdom | Leisure and Hospitality | 135 | $9M | United Kingdom | Swan Retail | Swan Touchpoint TRIMS POS | Point Of Sale | 2020 | Swan Retail |
In 2020, Warrington Wolves implemented Swan Touchpoint TRIMS POS as its central Point Of Sale platform. The rollout targeted the club's retail, inventory and CRM processes across its United Kingdom operations, aligning stadium retail and online commerce under a single transactional backbone.
The Swan Touchpoint TRIMS POS deployment delivered an integrated ecommerce storefront synchronised with in store POS, a loyalty management layer, and custom kit builder functionality. Configuration work focused on central catalog and inventory controls, order capture harmonisation, and CRM touchpoints to ensure fan profiles and transactions were consistent across channels. Point Of Sale workflows were extended to orchestrate omnichannel order routing and fulfilment for bespoke kit orders.
Implementation and integration was executed with Swan Retail, using Touchretail and Urban Zoo to integrate the TRIMS platform and the ecommerce frontend, creating real time data flows between the online store and physical POS terminals. Operational governance formalised product, pricing and fulfilment processes to unify retail and CRM teams across UK sites, and training emphasized point of sale operations and loyalty fulfilment procedures. The project improved omnichannel fan retailing and enabled seamless loyalty and custom kit fulfilment across online and physical channels.
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Buyer Intent: Companies Evaluating Swan Touchpoint TRIMS POS
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Swan Touchpoint TRIMS POS Coverage
Swan Touchpoint TRIMS POS is a Point Of Sale solution from Swan Retail.
Companies worldwide use Swan Touchpoint TRIMS POS, from small firms to large enterprises across 21+ industries.
Organizations such as Beales Department Store, Stoke City Football Club, Ipswich Town Football Club, Voisins Jersey and Warrington Wolves United Kingdom are recorded users of
Swan Touchpoint TRIMS POS for Point Of Sale.
Companies using Swan Touchpoint TRIMS POS are most concentrated in Retail and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Swan Touchpoint TRIMS POS are most concentrated in United Kingdom and Jersey, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Swan Touchpoint TRIMS POS across Americas, EMEA, and APAC.
Companies using Swan Touchpoint TRIMS POS range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 80%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Swan Touchpoint TRIMS POS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Swan Touchpoint TRIMS POS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.