Needham, 2494, MA,
United States
Syniti
Syniti, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Syniti collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Syniti | SAP | SAP S/4 HANA | ERP Financial | ERP |
| Syniti | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| Syniti | SAP | SAP SuccessFactors Enterprise Service Management | HR Service Delivery | HCM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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American Airlines | Transportation | 139100 | $54.6B | United States | SAP | SAP SuccessFactors Enterprise Service Management | HR Service Delivery | 2016 |
In 2016, American Airlines implemented SAP SuccessFactors Enterprise Service Management as part of its HR Service Delivery initiative. The company completed a large-scale migration of HR and payroll data into SAP SuccessFactors Employee Central under Project Spring, centralizing employee records and enabling cloud based HR and payroll processes.
Deployment centered on a cloud based SuccessFactors architecture with Employee Central serving as the authoritative employee record. Syniti acted as the systems integrator for data conversion and cleansing during the migration, preparing master HR and payroll records for the Enterprise Service Management configuration.
Functional scope inferred from the Employee Central migration and shared services orientation included case management, a service catalog and employee service portal, knowledge management, and workflow orchestration to support HR shared services and payroll operations. Operational coverage targeted centralized HR operations and payroll processing across the enterprise, aligning Employee Central data models with service management workflows.
Governance activity focused on master data consolidation, data quality controls, and standardized service level workflows to support ongoing HR Service Delivery. The implementation connected SAP SuccessFactors Enterprise Service Management with cloud based HR and payroll processes to establish a centralized service delivery model, while Syniti provided conversion and data governance support during rollout.
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British American Tobacco | Consumer Packaged Goods | 47797 | $36.1B | United Kingdom | SAP | SAP S/4 HANA | ERP Financial | 2018 |
In 2018, British American Tobacco engaged Syniti to conduct a data readiness assessment for SAP S/4 HANA as part of an ERP Financial initiative. The engagement followed BAT’s five year program to consolidate onto a single global SAP template and aimed to evaluate the business benefits and logistics of moving to SAP S/4 HANA while preserving existing SAP investments. British American Tobacco used the assessment to present structured, achievable options to senior management and to align timelines with the company budget cycle.
Syniti executed 25 workshops to capture configuration and process detail across finance, manufacturing, logistics, warehousing, procurement and sourcing, security risk and control, and human resources. The assessment applied a value framework to catalog benefits and costs and to produce roadmap scenarios, leveraging Syniti roadmap templates to accelerate scenario development. These activities focused on canonical ERP Financial workflows such as financial close, master data stabilization, procurement order to pay, inventory and warehouse processes, and security and control harmonization.
The effort emphasized integration with BAT’s SAP landscape and the implications for cross functional operations, evaluating how SAP S/4 HANA would interact with existing SAP modules and enterprise data flows across global lines of business. Operational coverage was global and cross departmental, with the assessment producing timelines and step by step options that reflected IT and business interdependencies. Syniti consolidated, verified and assimilated system and process information to ensure scenarios were actionable within the required timeline.
Governance outputs included detailed roadmap scenarios, cost and benefit profiles, and decision ready materials for BAT leadership, which enabled IT leadership to accelerate conversations and alignment. The engagement delivered a data readiness posture that enabled real time, governed data access using Syniti and improved speed to insights and data driven decision making. British American Tobacco SAP S/4 HANA ERP Financial planning therefore combined technical assessment, business case articulation and governance scaffolding to support executive decision making.
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Marubeni Singapore | Professional Services | 150 | $20M | Singapore | SAP | SAP S/4 HANA | ERP Financial | 2022 |
In 2022, Marubeni Singapore implemented SAP S/4 HANA as its ERP Financial platform using RISE with SAP cloud delivery. The engagement positioned SAP S/4 HANA as the company’s core finance system for regional operations and to standardize financial processes across related group entities.
The implementation focused on standard ERP Financial capabilities, configured around core finance modules including general ledger, accounts payable, accounts receivable, tax and statutory reporting, and period close orchestration. The deployment used a Fit to Standard approach to constrain customization and accelerate roll out, with configuration workstreams organized by finance function and month end close automation workflows.
Syniti was engaged to execute SAP Advanced Data Migration and data management activities, and Tricentis was used for SAP application testing to validate end to end business process flows. The solution architecture incorporated SAP Business Technology Platform capabilities for analytics and business process intelligence, and RISE with SAP served as the cloud hosting and managed service layer for the SAP S/4 HANA environment.
Governance and rollout were structured as a centralized finance program, with implementation ownership shared between Marubeni Singapore finance and IT stakeholders and external specialist partners. Change control prioritized master data governance, standardized chart of accounts, and cutover sequencing for financial close, with a staged go live approach across transactional finance domains.
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Buyer Intent: Companies Evaluating Syniti Services
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