Netanya, 4250407,
Israel
TAT Technologies Ltd.
TAT Technologies Ltd., a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. TAT Technologies Ltd. collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| TAT Technologies Ltd. | Microsoft | Microsoft Azure Communication Services | API Management | PaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Jyske Bank | Banking and Financial Services | 3938 | $1.3B | Denmark | Microsoft | Microsoft Azure Communication Services | API Management | 2024 |
In 2024 Jyske Bank implemented Microsoft Azure Communication Services to power a Digital Receptionist kiosk in its branches, using the deployment under the API Management application category to expose communication workflows to internal staff. The solution was delivered with TAT Technologies Ltd. as the systems integrator and focused on enabling branch visitors to notify employees or request assistance via a kiosk interface.
The implementation configured a branch-facing Digital Receptionist module that handles visitor check-in and assistance requests, with an API-driven orchestration layer built on Microsoft Azure Communication Services. Functional capabilities implemented include visitor notification routing, receptionist workflow triggers, and real-time interop with employee collaboration endpoints, where the Microsoft Azure Communication Services APIs mediate signaling and message exchange.
Integrations included Microsoft Teams for employee-facing notifications and the Microsoft Azure Communication Services runtime as the communications fabric, with TAT Technologies Ltd. responsible for integrating the kiosk frontend to the ACS API layer and Teams notification flows. The architecture centralized API Management for consistent routing and authentication of kiosk events to enterprise messaging endpoints, and the operational scope was explicitly branch-facing, impacting front-line branch staff and customer reception processes.
Governance and rollout were managed as a partner-led branch deployment with operational support from Jyske Bank, and the change shifted visitor handling workflows toward automated notification and employee paging. Reported outcomes included improved operational reliability and a 50 percent faster customer-handling metric, reflecting measurable improvements in branch visitor processing.
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Buyer Intent: Companies Evaluating TAT Technologies Ltd. Services
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