New York, 10017, NY,
United States
Ubiquiti
Ubiquiti, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Ubiquiti collaboration with software players such as Mitel empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Ubiquiti | Mitel | Mitel Critical Event Management | Critical Event Management | TRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
University Hospitals Birmingham NHS Foundation Trust | Healthcare | 20000 | $2.6B | United Kingdom | Mitel | Mitel Critical Event Management | Critical Event Management | 2014 |
In 2014, University Hospitals Birmingham NHS Foundation Trust implemented Unify OpenScape Xpert in the Birmingham Children’s Hospital KIDS clinical hub, a deployment that is inferred to map to Mitel Critical Event Management within the Critical Event Management category. The narrative links the deployed OpenScape Xpert teleconferencing and emergency orchestration functionality to Mitel Critical Event Management because Mitel integrates OpenScape components following its acquisition of Unify.
The implementation focused on real-time emergency conference call orchestration and touchscreen teleconferencing to accelerate pediatric critical care decision-making. Functional capabilities observed include rapid convening of multidisciplinary expert teams, centralized call bridging and orchestration in the KIDS clinical hub, and clinician-facing conference initiation to reduce coordination latency.
Operational coverage was concentrated on Birmingham Children’s Hospital pediatric critical care workflows within University Hospitals Birmingham NHS Foundation Trust, impacting clinical communications and emergency coordination processes. The system integrator Ubiquiti is recorded as the implementation partner for the deployment, aligning the teleconferencing hardware and room-based integration with clinical workflows.
Governance and workflow changes emphasized orchestrated emergency convening procedures and centralized communication control in the KIDS hub, which restructured how teams were summoned for urgent pediatric cases. The deployment cut time to assemble expert teams from roughly 30 minutes to about 2 minutes, demonstrating a measurable reduction in coordination time for critical events.
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Buyer Intent: Companies Evaluating Ubiquiti Services
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