Uptima
651 Holiday Dr. Foster Plaza 5, Suite 400,
Pittsburgh, 15220, PA,
United States
Pittsburgh, 15220, PA,
United States
1 408-933-9505
Professional Services
Uptima
List of Software Implementations where Uptima is Reseller or System Integrator
Uptima, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Uptima collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Uptima is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Uptima | Salesforce | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations |
List of Software Implementations where Uptima is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Epredia UK | Life Sciences | 300 | $90M | United Kingdom | Salesforce | Salesforce Field Service (ex ClickSoftware) | Field Service Management | 2020 |
In 2020, Epredia UK implemented Salesforce Field Service (ex ClickSoftware) to standardize Field Service Management across its life sciences service organization in the United Kingdom. The deployment was scoped to support field service teams and service engineering functions responsible for equipment uptime, service appointments, and asset lifecycle tracking.
The implementation emphasized core Field Service Management capabilities including work order lifecycle management, intelligent scheduling and dispatch, mobile technician workflows, asset and entitlements tracking, and service contract management. Configuration work focused on role based mobile access, configurable work types and service appointments, technician job acceptance and completion flows, and offline mobile capture consistent with equipment-centric field service operations.
Operational coverage targeted Epredia UK sites and field technicians, with Salesforce Field Service (ex ClickSoftware) used to orchestrate appointments, capture job status, and maintain field asset histories. The narrative from Epredia indicates the solution was positioned as the operational backbone for service delivery and future field service roadmap activities.
Uptima acted as the implementation partner and was highly engaged throughout the project, supporting the build, enabling the Epredia team, and advising on the future journey for field service. Uptima’s involvement covered project delivery, build support, and team enablement as described by Epredia UK.
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Myriad Genetics | Healthcare | 2700 | $837M | United States | Salesforce | Salesforce Field Service (ex ClickSoftware) | Field Service Management | 2020 |
In 2020, Myriad Genetics deployed Salesforce Field Service (ex ClickSoftware) within the Service Cloud product area, Master Field Service Lightning, as its Field Service Management platform. The implementation positioned Salesforce Field Service (ex ClickSoftware) to manage core field operations and day to day service workflows for the organization.
The deployment focused on Field Service Lightning configuration and Service Cloud alignment, implementing category aligned capabilities such as work order orchestration, scheduling and dispatch, technician mobile access, and service case linkage. Uptima led implementation, configuration, and ongoing project management, scoping requirements tightly and prioritizing deliverables to hit milestone targets.
Integrations were centered on Service Cloud as the master product area, ensuring service cases and field assignments were synchronized with the Field Service Lightning instance, and the solution was configured for technician-facing mobile workflows and centralized dispatch. Operational coverage targeted service operations and field technician workflows, with Uptima providing SFDC administration assistance and alternative lower cost design options when requested.
Governance and rollout emphasized frequent communication, expectation setting, and active solutions architecture involvement from the Uptima team, which maintained responsiveness and scope control throughout the engagement. Uptima managed budget considerations closely, recommended lower cost alternatives when appropriate, and the engagement is reported to have delivered on time and on budget while embedding Service Cloud and Field Service Lightning into Myriad Genetics service operations.
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IT Decision Makers and Key Stakeholders at Uptima
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Buyer Intent: Companies Evaluating Uptima Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Uptima software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Uptima System Integrator / VAR Profile
Uptima is a system integrator and technology consulting firm headquartered in Pittsburgh, United States, with approximately 200 employees and annual revenues of $20M.
Uptima implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 2 verified Uptima software implementations across industries and regions, including: Epredia UK where Uptima implemented Salesforce Field Service (ex ClickSoftware), and Myriad Genetics where Uptima implemented Salesforce Field Service (ex ClickSoftware).
Uptima has a strategic VAR/SI partnership with Salesforce, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Uptima partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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