Frankfurt am Main, 60326,
Germany
Valantic Fsa
Valantic Fsa, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Valantic Fsa collaboration with software players such as SAP, Pimcore Software and Viamedici empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Valantic Fsa | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| Valantic Fsa | SAP | SAP S/4 HANA | ERP Financial | ERP |
| Valantic Fsa | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce |
| Valantic Fsa | Anaplan | Anaplan ESG | Environmental, Social, and Governance (ESG) | EPM |
| Valantic Fsa | Pimcore Software | Pimcore DAM | Digital Asset Management | Content Management |
| Valantic Fsa | Pimcore Software | Pimcore DXP | Content Management | Content Management |
| Valantic Fsa | Pimcore Software | Pimcore Digital Commerce | eCommerce | eCommerce |
| Valantic Fsa | Pigment AI | Pigment AI Collaboration | Collaboration | Collaboration |
| Valantic Fsa | SAP | SAP Case Management | Case Management | ERP Services and Operations |
| Valantic Fsa | Pimcore Software | Pimcore CDP | Customer Data Platform | CRM |
| Valantic Fsa | Viamedici | Viamedici PIM 360 | Product Information Management | eCommerce |
| Valantic Fsa | Viamedici | Viamedici DAM | Digital Asset Management | Content Management |
| Valantic Fsa | Viamedici | Viamedici CPQ | Configure Price Quote (CPQ) | SPM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Consumer Packaged Goods | 150 | $20M | Germany | SAP | SAP Case Management | Case Management | 2023 |
In 2023 Vileda implemented SAP Case Management as part of a broader SAP CX footprint to centralize customer issue tracking and support workflows. The deployment targeted consolidation of sales and service processes across multiple regions to improve reporting and accelerate identification of product issues, aligning the SAP Case Management application with company service objectives and the Case Management category.
Configuration leveraged standard SAP Service Cloud ticketing and case lifecycle capabilities, including structured case records, automated routing, escalation rules, SLA enforcement, and contextual case notes to support complaint intake and resolution. The SAP Case Management implementation was configured to support case assignment and priority handling, with case lifecycle orchestration and reporting artifacts derived from service transactions.
The implementation integrated SAP Case Management with SAP Sales Cloud and SAP Commerce Cloud to provide a unified record for customer interactions and product-related incidents, enabling cross-system visibility between sales orders, commerce transactions, and service cases. Data flows were established to centralize reporting across sales and service domains, supporting earlier detection of recurring product issues through consolidated case analytics.
valantic CX served as the implementation partner and led the rollout across Vileda regions, establishing governance around case ownership, role based access, and escalation workflows. Outcomes called out in the customer story include improved reporting and earlier detection of product issues, with operational coverage focused on sales and service functions within the Case Management scope.
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Manufacturing | 739 | $147M | Austria | Pimcore Software | Pimcore Digital Commerce | eCommerce | 2020 |
In 2020, Walter Boesch Austria implemented Pimcore Digital Commerce as part of an eCommerce initiative to establish a multi tenant B2B marketplace, partner extranet and automated web to print catalog production for HVAC products in Austria. The deployment centered on Pimcore PIM/MDM and Pimcore Digital Commerce to consolidate product master data and commerce workflows across channels.
The implementation delivered Pimcore PIM/MDM capabilities for product master data management, digital asset management and channel syndication, combined with Pimcore Digital Commerce storefront and marketplace configuration to support multi tenant seller onboarding and extranet access. Automation of web to print catalog production was implemented to generate printable catalogs from the PIM data model and structured assets. The solution modernized ordering workflows and introduced centralized product data governance and catalog driven order capture.
The platform was integrated with four ERPs to orchestrate product master synchronization, pricing, inventory visibility and order routing across back end systems. Operational coverage focused on B2B sales for HVAC product lines within Austria, with the eCommerce implementation supporting both marketplace commerce and partner extranet channels. Integration architecture leveraged the PIM as the master product hub to reduce manual product data handoffs and enable automated catalog generation.
The project was delivered with partner Elements and supported by SI Valantic, with rollout emphasis on centralizing product data workflows and seller tenancy configuration. Walter Boesch reported a 21% sales uplift and major efficiency gains in product data management following the Pimcore Digital Commerce and PIM/MDM implementation. Governance changes established centralized PIM ownership and automated catalog production processes to sustain marketplace operations.
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Healthcare | 600 | $232M | Germany | Viamedici | Viamedici PIM 360 | Product Information Management | 2024 |
In 2024, WiBU Gruppe Germany implemented Viamedici PIM 360 as the central Product Information Management backbone within a platform led by Valantic that couples Spryker and Storyblok. The project targeted unification of multiple business unit websites and webshops and a streamlined approach to ERP integrations to improve the B2B customer experience across Germany.
Viamedici PIM 360 was provisioned as the enterprise PIM and EPIM layer, providing canonical product models, centralized media and attribute management, and channel syndication to downstream systems. Configuration emphasized feeding Storyblok for content delivery and Spryker for commerce catalogs, enabling near real time product data delivery and consistent product representations across channels.
Integrations included direct connectivity to Spryker and Storyblok and a programmatic interface to streamline ERP integrations supporting order and quote workflows. Operational coverage focused on marketing, e commerce and sales functions across the companys German webshops and B2B portals, with Valantic leading implementation and channel onboarding.
Governance and rollout established centralized product data governance and role based editorial workflows to support staged onboarding of business units and webshops. The case study reports a unified web presence, realtime product data delivery and improved order and quote capabilities as outcomes of the Product Information Management implementation in 2024, delivered through Viamedici PIM 360.
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