X
Rua Antero De Quental, 331 R/C Armazem 10,
Perafita, 4455-586,
Portugal
Perafita, 4455-586,
Portugal
351 934 152 598
Professional Services
X
List of Software Implementations where X is Reseller or System Integrator
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as LiveOps, Genesys and Intuit empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where X is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Non Profit | 302 | $22M | United Kingdom | LiveOps | LiveOps | Call Center | 2015 | In 2015 Boundless by CSMA implemented LiveOps Cloud, deploying LiveOps as its Call Center application to provide cloud hosted contact center capabilities for more than a quarter million members across the United Kingdom. The implementation centralized voice and digital interactions under a single cloud platform and established a blended agent environment for the contact center team. The deployment emphasized blended channel capability, enabling any contact center agent to make or take calls, respond to emails, and assist members via live chat through the LiveOps Cloud interface. Configuration focused on unified agent workflows, channel routing and queue management consistent with Call Center application functionality, and consolidation of interaction handling into a single agent desktop. Operational scope covered member services and customer engagement for Boundless by CSMA, with the contact center team positioned to manage fluctuating contact volumes and to support member interactions across voice, email and chat. The implementation supported cross channel handling across the organization s primary service touchpoint and reinforced member support operations across the U K. Governance and process changes included cross training of agents to operate in the blended environment and redefined interaction handling procedures to allow seamless channel switching during an engagement. As reported LiveOps Cloud enabled Boundless to better manage contact volume, meaningfully engage with members on the interaction channel they choose and reinforce member loyalty. | |
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Communications | 10500 | $8.5B | France | Genesys | Genesys PureEngage Platform | Call Center,Customer Engagement | 2014 | In 2014, Bouygues Telecom deployed the Genesys PureEngage Platform to establish omnichannel contact center capabilities within its Call Center,Customer Engagement environment. The implementation targeted customer service and contact center operations for a telco with approximately 17 million landline and mobile customers, aligning the Genesys PureEngage Platform to support high volume, consumer-facing engagement flows. The deployment emphasized Genesys Conversation Manager as an early adopted module, combined with omnichannel routing, conversation orchestration, and real-time analytics to surface customer intent across voice and digital channels. Configuration work focused on conversation state management, interaction routing rules, and analytics dashboards to provide agents and supervisors with consolidated customer context and journey visibility. Operational coverage centered on customer experience, contact center agents, and product teams, enabling those groups to act on insights and to design bespoke packages tailored to customer needs. Integrations are described at a functional level, with the platform feeding conversation insights into downstream commercial and service decisioning processes rather than listing specific third party systems. Governance and process changes accompanied the rollout, with a cross-functional emphasis on journey orchestration and iterative tuning of conversation flows. The Genesys PureEngage Platform implementation and Conversation Manager adoption yielded much deeper insight into customer needs and supported Bouygues Telecoms move to offer bespoke packages, producing a reported 10% uplift in NPS. | |
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Professional Services | 100 | $15M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2001 | ||
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Professional Services | 90 | $9M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Life Sciences | 50 | $5M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Professional Services | 280 | $46M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Manufacturing | 600 | $200M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2008 |
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Construction and Real Estate | 200 | $22M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2004 |
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Distribution | 500 | $50M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2015 |
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Professional Services | 170 | $25M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2004 |
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Showing 331 to 340 of 2695 entries
IT Decision Makers and Key Stakeholders at X
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Buyer Intent: Companies Evaluating X Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating X software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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X System Integrator / VAR Profile
X is a system integrator and technology consulting firm headquartered in Perafita, Portugal, with approximately 10 employees and annual revenues of $3M.
X implements and supports enterprise applications across markets such as CRM and ERP Financial Management.
APPS RUN THE WORLD tracks 2695 verified X software implementations across industries and regions, including: Boundless by CSMA where x implemented LiveOps, Bouygues Telecom where x implemented Genesys PureEngage Platform, Boyer & Ritter, and Certified Public Accountants and Consultants where x implemented Intuit Quickbooks Enterprise.
X has a strategic VAR/SI partnership with LiveOps, Genesys and Intuit, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing X partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete X dataset, verified system implementations, and related deployment insights.