X
Rua Antero De Quental, 331 R/C Armazem 10,
Perafita, 4455-586,
Portugal
Perafita, 4455-586,
Portugal
351 934 152 598
Professional Services
X
List of Software Implementations where X is Reseller or System Integrator
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as IBM empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where X is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Professional Services | 70 | $5M | United States | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2017 | In 2017, CodeObjects Inc implemented IBM Watson Assistant as the core of its chatbot product InsurBot.ai. The deployment positions IBM Watson Assistant within the Chatbots and Conversational AI category and establishes the Watson stack as the conversational front end for CodeObjects' customer-facing chatbot offering. The implementation bundles IBM Watson Assistant with IBM Watson Discovery, IBM Watson Speech to Text, IBM Watson Text to Speech, and IBM Voice Agent with Watson services. IBM Watson Assistant provides intent classification and dialog orchestration, Watson Discovery delivers document retrieval and semantic search to surface contextual answers, and the Watson speech services enable speech recognition and synthetic voice for multimodal interactions. These Watson components are integrated into the InsurBot.ai product architecture to support both text chat and voice channels, providing end-to-end conversational sessions within the product. The scope is product-level for CodeObjects Inc, focused on delivering a hosted conversational interface to external users rather than an internal business application. Implementation work included configuration of dialog flows, training and tuning of intent models, and ingestion of content into IBM Watson Discovery to refine response relevance. CodeObjects also configured speech models and the IBM Voice Agent to enable continuous voice sessions and to bridge text and voice conversational paths within InsurBot.ai. | |
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Banking and Financial Services | 82000 | $19.0B | France | IBM | IBM Watson Assistant | Chatbots and Conversational AI | 2016 | In 2016 Credit Mutuel deployed IBM Watson Assistant to support its client advisors, leveraging Chatbots and Conversational AI to surface product information during customer interactions. The deployment positioned IBM Watson Assistant as an advisor-facing conversational layer for front office use, directly tied to serving customer inquiries about financial products. The implementation focused on knowledge management and conversational modules, including intent classification, entity extraction, dialog orchestration, and a structured product knowledge base. Training concentrated on product coverage for car insurance, housing insurance, savings products, and investment products, with conversational flows and scripted responses built from advisor guidance and product documentation. Operational coverage targeted client advisors and customer-facing advisory teams across Credit Mutuel in France, embedding the assistant into everyday advisor workflows as an information retrieval and guidance tool for customer service and product advisory functions. IBM Watson Assistant functioned as a tool to standardize response framing and to surface comprehensive product details during customer conversations. Governance and ongoing refinement relied on curated product content and iterative training cycles driven by advisor feedback and conversation logs, with staged rollouts and periodic updates to the conversational models. The assistant was trained to help client advisors provide customers with quick and comprehensive information on an array of offerings, from car and housing insurance to a range of savings and investment products. | |
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Professional Services | 30 | $5M | United States | IBM | IBM Watson Knowledge Studio | Natural Language Processing | 2016 | In 2016, LegalMation implemented IBM Watson Knowledge Studio to build a first of its kind AI platform that automates routine litigation tasks, embedding Natural Language Processing into early phase response drafting workflows. LegalMation used IBM Watson Knowledge Studio within the IBM Watson ecosystem to operationalize document analysis and to accelerate drafting of complaint responses and related litigation documents for legal teams. The implementation leveraged IBM Watson Knowledge Studio capabilities for annotated corpus development, custom entity and relation extraction, supervised model training, and iterative annotation workflows, enabling bespoke text classification and information extraction tuned for litigation language. Configuration centered on creating reusable annotation schemas and deployable NLP models, and on instrumenting model training pipelines and validation steps consistent with Natural Language Processing practice. Operational coverage targeted legal operations and litigation practice teams, focusing on early phase response documents and routine drafting processes. Deployment was described as a rapid launch supported by Watson services, accompanied by process redesign to substitute manual drafting steps with template driven automation and governed NLP model updates, helping legal teams save time, drive down costs, and shift strategic focus. | |
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Banking and Financial Services | 40 | $4M | United States | IBM | IBM Watson Knowledge Studio | Natural Language Processing | 2016 |
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Professional Services | 20 | $2M | Australia | IBM | IBM Watson Language Translator | Natural Language Processing | 2016 |
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Professional Services | 1000 | $100M | United States | IBM | IBM Watson Natural Language Classifier | Natural Language Processing | 2016 |
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Professional Services | 20 | $2M | Australia | IBM | IBM Watson Natural Language Classifier | Natural Language Processing | 2016 |
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Professional Services | 150 | $20M | United Kingdom | IBM | IBM Watson Natural Language Classifier | Natural Language Processing | 2016 |
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Banking and Financial Services | 40 | $4M | United States | IBM | IBM Watson Natural Language Understanding | Natural Language Processing | 2016 |
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Professional Services | 1000 | $100M | United States | IBM | IBM Watson Natural Language Understanding | Natural Language Processing | 2016 |
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IT Decision Makers and Key Stakeholders at X
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Buyer Intent: Companies Evaluating X Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating X software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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X System Integrator / VAR Profile
X is a system integrator and technology consulting firm headquartered in Perafita, Portugal, with approximately 10 employees and annual revenues of $3M.
X implements and supports enterprise applications across markets such as AI-Powered Application.
APPS RUN THE WORLD tracks 2695 verified X software implementations across industries and regions, including: CodeObjects Inc where x implemented IBM Watson Assistant, Credit Mutuel where x implemented IBM Watson Assistant, and LegalMation where x implemented IBM Watson Knowledge Studio.
X has a strategic VAR/SI partnership with IBM, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing X partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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