X
Rua Antero De Quental, 331 R/C Armazem 10,
Perafita, 4455-586,
Portugal
Perafita, 4455-586,
Portugal
351 934 152 598
Professional Services
X
List of Software Implementations where X is Reseller or System Integrator
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Intuit, DigitalGenius and IBM empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
List of Software Implementations where X is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Construction and Real Estate | 157 | $105M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Education | 773 | $100M | United States | DigitalGenius | DigitalGenius AI Platform | Chatbots and Conversational AI | 2017 | In 2017 Course Hero deployed the DigitalGenius AI Platform in the Chatbots and Conversational AI category to automate repetitive inbound customer inquiries and augment its customer service function. The implementation centered on conversational automation and intent handling, positioning the DigitalGenius AI Platform as the primary automated touchpoint for first‑line support. The deployment implemented core conversational AI capabilities common to the category, including natural language understanding, automated intent classification, response generation, and rules-driven escalation. DigitalGenius AI Platform was configured to identify repetitive ticket types and execute resolution workflows that reduce manual triage, while preserving agent handoff points for complex or high‑value cases. Operational coverage was concentrated in Course Hero’s customer service organization, where the platform now processes a material share of inbound traffic. DigitalGenius AI Platform is handling 33% of all inbound customer service tickets, and over half of those automated interactions are fully resolved with zero agent involvement, enabling a shift in agent workload and case mix. Governance and process changes emphasized new triage and escalation protocols and a model feedback loop to refine automation over time. Agents moved from repetitive ticket handling to more proactive customer engagement, and ongoing training of conversational models and oversight of escalation rules were instituted to sustain automation accuracy. | |
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Professional Services | 1000 | $100M | United States | IBM | IBM Watson Natural Language Understanding | Natural Language Processing | 2016 | In 2016 Intersections Inc implemented IBM Watson Natural Language Understanding to develop an AI powered solution that supports individual risk assessments and real time identity threat and ID verification alerts. The deployment used IBM Watson Natural Language Understanding as the core Natural Language Processing capability, integrating text analytics into transactional and case workflows to extract contextual signals from identity related documents and communications. The implementation focused on Natural Language Processing functions including entity extraction, classification, sentiment and concept analysis to surface attributes relevant to identity risk scoring. IBM Watson Natural Language Understanding was configured to feed parsed events into alerting logic and case management pipelines, enabling automated flagging and analyst review of suspicious identity events. Operational scope covered fraud operations, identity verification teams and risk assessment functions within Intersections Inc, with governance implemented around model configuration, threshold tuning and human review workflows for alerts. The deployment emphasized embedding Natural Language Processing into policy driven alert generation and analyst triage, aligning the IBM Watson Natural Language Understanding capability with ongoing identity verification and threat detection processes. | |
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Professional Services | 1000 | $100M | United States | IBM | IBM Watson Natural Language Classifier | Natural Language Processing | 2016 |
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Banking and Financial Services | 500 | $100M | United States | Five9 | Five9 Virtual Contact Center | Call Center | 2007 |
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Professional Services | 250 | $100M | United States | Genesys | Genesys PureCloud Platform | Call Center,Customer Experience | 2016 |
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Automotive | 1000 | $100M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2011 |
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Life Sciences | 500 | $100M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
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Professional Services | 500 | $100M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
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Consumer Packaged Goods | 1000 | $100M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2006 |
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Showing 371 to 380 of 2695 entries
IT Decision Makers and Key Stakeholders at X
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating X Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating X software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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X System Integrator / VAR Profile
X is a system integrator and technology consulting firm headquartered in Perafita, Portugal, with approximately 10 employees and annual revenues of $3M.
X implements and supports enterprise applications across markets such as ERP Financial Management, AI-Powered Application and CRM.
APPS RUN THE WORLD tracks 2695 verified X software implementations across industries and regions, including: American Residential Properties, Inc. where x implemented Intuit Quickbooks Enterprise, Course Hero where x implemented DigitalGenius AI Platform, and Intersections Inc where x implemented IBM Watson Natural Language Understanding.
X has a strategic VAR/SI partnership with Intuit, DigitalGenius, IBM, Five9 and Genesys, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing X partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete X dataset, verified system implementations, and related deployment insights.