Indianapolis, 46278, IN,
United States
Interactive Intelligence Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Interactive Intelligence Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Interactive Intelligence Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Interactive Intelligence Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, ExpertusONE LMS for Learning and Development in 2016, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interactive Intelligence Inc. is running and its propensity to invest more and deepen its relationship with Oracle , ExpertusONE , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interactive Intelligence Inc. revenues, which have grown to $351.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interactive Intelligence Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ExpertusONE | Legacy | ExpertusONE LMS | Learning and Development | HCM | n/a | 2016 | 2016 |
In 2016, Interactive Intelligence Inc. deployed ExpertusONE LMS as a Learning and Development solution to rapidly scale a partner certification program supporting a new cloud product. The implementation targeted external partner and customer training in the United States, with a program design focused on certification, assessment, and accelerated onboarding for channel partners.
The ExpertusONE LMS deployment included standard Learning and Development capabilities such as course authoring and packaging, assessment and certification management, automated enrollment rules, and learner progress reporting. Configuration emphasized certification pathways and modular learning objects to support role aligned training tracks and recurring recertification workflows.
Operational scope covered partner enablement across the companys channel ecosystem, training 385 partners to service the new cloud offering, and aligning learning outcomes to sales and service readiness. The partner and customer training program won a 2016 CLO Learning In Practice Award for Business Impact, reflecting recognition for the external training approach.
Governance included centralized program administration and certification rule enforcement, with rollout practices designed for rapid scale across partner tiers and alignment to partner onboarding and sales enablement workflows. The implementation narrative centers on ExpertusONE LMS serving as the platform for partner certification, external learner management, and structured channel enablement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
|
2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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