1-800-Packouts
110 Ball Ground Hwy,
Ball Ground, 30107, GA,
United States
Ball Ground, 30107, GA,
United States
1 800-722-5688
Construction and Real Estate
1-800-Packouts Technographics
1-800-Packouts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1-800-Packouts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 1-800-Packouts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1-800-Packouts has purchased the following applications: Canam Proven Accounting for ERP Financial in 2022, Tidio Live Chat for Chatbots and Conversational AI in 2021, Canam Proven Analytics for Analytics and BI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1-800-Packouts is running and its propensity to invest more and deepen its relationship with Canam Systems , PayPal , Tidio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1-800-Packouts revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1-800-Packouts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1-800-Packouts Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Canam Systems | Legacy | Canam Proven Accounting | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, 1-800-Packouts partnered with PSA and Canam Systems to adopt Canam Proven Accounting as part of an integrated ERP Financial deployment across its franchise network. The announcement specified adoption of Proven Jobs, CRM and Accounting to provide real-time transparency on costs and resources and to eliminate duplication between field and office during franchise operations.
Canam Proven Accounting was configured to deliver core ERP Financial capabilities aligned to service and remediation workflows, including general ledger, accounts receivable and payable, and job cost tracking tied to project records from Proven Jobs. Configuration emphasized transaction-level cost capture and billing alignment so financial postings reflect field activity captured by the CRM and job management modules.
The implementation scope targeted rollout to franchisees in North America and the operational footprint included finance, operations, field technicians and office administration. Integration between Proven Jobs, the CRM and Canam Proven Accounting centralized transactional posting, invoicing and cost reporting, reducing duplicate entry between mobile field data and franchise office accounting systems.
PSA provided channel partnership support for franchise onboarding and standardized configuration, with governance focused on common chart of accounts and consistent job costing practices across the network. The announced objectives were to enable real-time visibility into project costs and resource usage and to remove duplicate field and office processes through the integrated ERP Financial stack.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, 1-800-Packouts deployed Tidio Live Chat on its public website. The deployment leverages Chatbots and Conversational AI capabilities to deliver a web-based live chat widget, automated conversational workflows, and proactive messaging to engage visitors and capture inbound inquiries.
Tidio Live Chat was implemented as a cloud-hosted widget embedded via client-side script and managed through a centralized Tidio admin console. The configuration included canned responses, chatbot flows for basic qualification and lead capture, proactive message rules, and visitor monitoring, with operational coverage focused on customer support and field operations teams and role-based administration managed by a small internal admin team.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Canam Systems | Legacy | Canam Proven Analytics | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, 1-800-Packouts deployed Canam Proven Analytics as the Analytics and BI component of a broader PSA ERP initiative announced in June 2022. The deployment accompanied rollout of Proven Jobs, CRM and Accounting across the company franchise network and was intended to centralize operational and financial reporting to support franchise operations and customer experience improvements.
Canam Proven Analytics was configured to provide consolidated reporting and interactive dashboards for franchise operations and finance, including role based access for franchise owners and financial controllers. Typical functional capabilities implemented included consolidated job costing views, operational performance dashboards, scheduled reporting and ad hoc analysis to support visibility into cost drivers and service delivery.
Integrations were implemented directly with Proven Jobs, CRM and Accounting to surface job level cost, customer and general ledger data into a single reporting layer, enabling consolidated franchise reporting. Operational coverage focused on franchise operations, finance and customer facing teams, aligning analytics outputs to operational workflows and franchise reporting cycles.
Governance workstreams standardized reporting definitions and cost capture processes to ensure consistent franchise level metrics, with rollout coordination across the franchise network. The use of Canam Proven Analytics aimed to deliver improved operations, real time cost visibility and a better franchise and customer experience as part of the PSA ERP stack.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Editing | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 1-800-Packouts
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Apps Being Evaluated by 1-800-Packouts Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1-800-Packouts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1-800-Packouts digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 1-800-Packouts Technographics
1-800-Packouts is a Construction and Real Estate organization based in United States,
with around 50 employees and annual revenues of $8.0 million.
1-800-Packouts operates a diverse technology stack with applications such as
Canam Proven Accounting, Tidio Live Chat and Canam Proven Analytics,
covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
1-800-Packouts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Canam Systems and Tidio.
1-800-Packouts recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2025, Microsoft Azure DNS in 2025 and Slack Connect in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1-800-Packouts’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1-800-Packouts’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1-800-Packouts technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.