SH Group Operations
1414 Avenue of the Americas,
New York, 10019, NY,
United States
New York, 10019, NY,
United States
1 212-703-2001
Leisure and Hospitality
SH Group Operations Technographics
SH Group Operations Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SH Group Operations and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 SH Group Operations employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SH Group Operations has purchased the following applications: Infor SunSystems for ERP Financial in 2010, WellnessLiving for Gym Management, Salon Management in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SH Group Operations is running and its propensity to invest more and deepen its relationship with Infor , WellnessLiving , SevenRooms or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SH Group Operations revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SH Group Operations intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SH Group Operations Tech Stack and Enterprise Applications
SH Group Operations ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, SH Group Operations implemented Infor SunSystems as its core ERP Financial application. The deployment emphasized the financial system and financial reporting, with the project lead also managing adoption of the Infor DEPM Budget/Forecast System to establish formal budgeting and forecasting workflows. Infor SunSystems was configured to provide general ledger, accounts payable, accounts receivable and consolidated financial reporting capabilities, and the program operated in an environment that included Opera PMS, Micros POS, SUN accounting system, Adaco purchase system, Real Asset Fixed Asset System and Paycom Payroll System where teams maintained alignment on data flows and operational handoffs.
The architecture positioned Infor SunSystems as the authoritative financial ledger with integrated budget orchestration through Infor DEPM and module-level controls for ledger posting and period close. Operational scope covered corporate finance and property-level accounting across SH Group Operations in the United States, aligning accounting workflows with property management and point of sale environments. Governance centered on centralized financial reporting, standardized chart of accounts and structured month end close processes to support consolidated reporting, budget to actual reconciliation and auditability within the ERP Financial implementation.
|
SH Group Operations ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WellnessLiving | Legacy | WellnessLiving | Gym Management, Salon Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, SH Group Operations deployed WellnessLiving to provide Gym Management,Salon Management functionality directly on their website, embedding customer-facing scheduling and booking capabilities into their online guest experience. WellnessLiving is used as the central booking and client management application to support leisure and hospitality services across their property operations.
The implementation configures standard WellnessLiving modules such as appointment and class scheduling, membership and package management, client profiles and visit history, staff scheduling and shift assignments, point of sale and service-level pricing, and automated client notifications. Configuration emphasizes service cataloging and time-slot rules to align fitness and salon offerings with on-site capacity and staff availability.
WellnessLiving is embedded on the company website to handle online bookings and client account creation, preserving the web booking flow as the primary customer touchpoint. Operational coverage centers on front desk reservation handling, spa and fitness center scheduling, and coordination between operations and marketing teams for promotions and customer communications.
Governance is organized with centralized administrative controls in WellnessLiving for rate and service configuration, while delegating day-to-day schedule and client management to site-level staff and managers. Implementation notes stress role-based access control, documented booking and cancellation workflows, and operational procedures to standardize service delivery across SH Group Operations properties.
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2021 | 2021 |
|
SH Group Operations Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, SH Group Operations implemented Microsoft 365 to modernize workplace collaboration. The deployment of Microsoft 365 focused on Collaboration capabilities across the organization, provisioning Exchange Online for enterprise email, Microsoft Teams for real time communications, SharePoint for intranet and document management, and OneDrive for user file storage and content synchronization.
The implementation was configured as a tenant based cloud deployment with centralized administration and governance, applying role based access controls and data protection policies across corporate and property operations. Microsoft 365 is surfaced on the SH Group Operations website for guest facing information and internal staff resources, and the rollout targeted core business functions including front office, reservations, marketing, finance, human resources, and operations to standardize communication and document workflows.
|
|
|
|
|
Event Management | Collaboration |
|
2021 | 2021 |
|
SH Group Operations CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Listing Management | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
SH Group Operations ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
SH Group Operations TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
SH Group Operations IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
SH Group Operations CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at SH Group Operations
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by SH Group Operations Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SH Group Operations IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SH Group Operations digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD SH Group Operations Technographics
SH Group Operations is a Leisure and Hospitality organization based in United States,
with around 1000 employees and annual revenues of $110.0 million.
SH Group Operations operates a diverse technology stack with applications such as
Infor SunSystems, WellnessLiving and Microsoft 365,
covering areas like ERP Financial, Gym Management, Salon Management and Collaboration.
SH Group Operations has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, WellnessLiving and Microsoft.
SH Group Operations recently adopted applications including
WellnessLiving in 2021, SevenRooms Reservations in 2021 and Eventbrite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SH Group Operations’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SH Group Operations’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SH Group Operations technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.