New York, 10016, NY,
United States
17a-4 Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 17a-4 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 17a-4 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 17a-4 has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, TeamSupport for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 17a-4 is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 17a-4 revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 17a-4 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 | ||
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport | Customer Support | CRM | n/a | 2020 | 2020 | In 2020, 17a-4 implemented TeamSupport for Customer Support on its website. TeamSupport is deployed as the primary customer-facing support channel embedded into the company site, routing web-submitted inquiries into a centralized ticketing queue for the firm. The implementation leverages standard Customer Support capabilities including ticket management, a web support widget and portal, knowledge base self-service, and email capture to formalize case intake and agent workflows for a 30 person professional services firm. Operational scope is focused on client-facing support and account teams, with configuration emphasizing centralized triage, routing rules and case ownership workflows to align support processes with the company service model. | |
|
|
|
|
Marketing Analytics | CRM |
|
2010 | 2010 |
|
|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2020 | 2020 |
|
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2020 | 2020 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||