17a-4
77 Park Ave,
New York, 10016, NY,
United States
New York, 10016, NY,
United States
1 212-949-1724
Professional Services
17a-4 Technographics
17a-4 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 17a-4 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 17a-4 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 17a-4 has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, TeamSupport for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 17a-4 is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 17a-4 revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 17a-4 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
17a-4 Tech Stack and Enterprise Applications
17a-4 ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Intuit QuickBooks Online | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, 17a-4 implemented Microsoft Dynamics 365 Business Central as its core ERP Financial system, replacing Intuit QuickBooks Online. The deployment established Business Central as the authoritative general ledger and billing platform for the professional services firm, centralizing accounting and sales finance workflows under a single ERP Financial instance.
Configuration work emphasized general ledger reconciliation and posting controls, including configuration to prevent manual editing after posting and the creation of a realized accrual tax liability account to avoid overpayment of state taxes. Banking integration was enabled to allow instant import of transactions, improving data entry speed and accuracy, and standard modules were used to manage sales billings and license tracking procedures.
The implementation integrated Microsoft Dynamics 365 Sales with Microsoft Dynamics 365 Business Central, with architecture and process flow diagrams created to couple customers and quotes between Dynamics 365 Sales CRM and Business Central. Operational coverage focused on accounting and sales functions, with quarterly financial reviews conducted with the Managing Partner and a bonus report tied to income statement and balance sheet reviews, and the books were closed for 2021.
Governance and rollout included hands on training and coaching of the internal accountant on bookkeeping, reconciliations, sales billing, and license renewal procedures, plus design of standard operating procedures for annual license renewal billings. Tax operations were maintained through quarterly New York filings and clarification of a VAT issue with a large Swiss client, reflecting the broader operational and compliance scope of Microsoft Dynamics 365 Business Central at 17a-4.
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17a-4 Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, 17a-4 implemented Cisco Webex Meetings as a cloud-hosted collaboration layer embedded on its website. The deployment uses Cisco Webex Meetings within the Audio Video and Web Conferencing category, providing browser-based joins and native client access for client-facing sessions and internal team meetings. The firm, a 30-employee professional services provider, configured website-based booking endpoints and public meeting entry points to support client consultations and remote advisory sessions.
Implementation centered on standardizing meeting creation, consistent meeting link generation, and host controls, including configuration of user accounts, role-based host privileges, and meeting settings aligned to professional services engagement practices. Operational coverage includes client service teams and leadership, and scheduling workflows were adapted so website-initiated sessions and internal calendar processes operate in a single cadence. The 17a-4 Cisco Webex Meetings deployment in the Audio Video and Web Conferencing category supports both client engagement and internal collaboration while governance focused on meeting policy configuration and user onboarding.
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Collaboration | Collaboration |
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2015 | 2015 |
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17a-4 CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, 17a-4 implemented TeamSupport for Customer Support on its website. TeamSupport is deployed as the primary customer-facing support channel embedded into the company site, routing web-submitted inquiries into a centralized ticketing queue for the firm.
The implementation leverages standard Customer Support capabilities including ticket management, a web support widget and portal, knowledge base self-service, and email capture to formalize case intake and agent workflows for a 30 person professional services firm. Operational scope is focused on client-facing support and account teams, with configuration emphasizing centralized triage, routing rules and case ownership workflows to align support processes with the company service model.
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Marketing Analytics | CRM |
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2010 | 2010 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2020 |
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17a-4 PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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17a-4 IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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17a-4 CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 17a-4
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 17a-4 Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 17a-4 IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 17a-4 digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 17a-4 Technographics
17a-4 is a Professional Services organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
17a-4 operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Cisco Webex Meetings and TeamSupport,
covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Support.
17a-4 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Cisco Systems and TeamSupport.
17a-4 recently adopted applications including
Cisco Webex Meetings in 2022, Twilio Sendgrid in 2022 and Microsoft Dynamics 365 Business Central in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 17a-4’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 17a-4’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 17a-4 technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.