1LIFE Technographics
1LIFE Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1LIFE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1LIFE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1LIFE has purchased the following applications: Haravan Harafunnel Chatbot for Chatbots and Conversational AI in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Haravan Omnichannel for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1LIFE is running and its propensity to invest more and deepen its relationship with Haravan , Google , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1LIFE revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1LIFE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1LIFE Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Haravan | Legacy | Haravan Harafunnel Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, 1LIFE deployed Haravan Harafunnel Chatbot on its public website. The Haravan Harafunnel Chatbot is part of the Chatbots and Conversational AI category and serves as the primary customer-facing conversational layer for the site, supporting online guest inquiries and marketing engagement.
Deployment is implemented as an embedded web chat widget delivered from Haravan's platform, integrating into site pages via client-side script and managed through the Haravan Harafunnel Chatbot console. Configuration emphasizes guided conversational flows, automated response routing, lead capture and basic intent recognition, consistent with standard Chatbots and Conversational AI capabilities, and administration is centralized with 1LIFE staff. Governance is operationally light, focused on maintaining conversational content and escalation handoffs to human staff for complex inquiries, and the rollout footprint is single-site web only with ownership residing in customer-facing teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Haravan | Legacy | Haravan Omnichannel | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, 1LIFE implemented Haravan Omnichannel to deliver Marketing Automation capabilities on its public website. The deployment was web first, embedding Haravan Omnichannel into the storefront to centralize campaign management and customer data capture, and to enable omnichannel messaging such as email and SMS. The Haravan Omnichannel application was configured for customer segmentation, triggered campaigns based on site events, and centralized campaign orchestration to support marketing and customer engagement workflows.
Operational scope focused on the Vietnam website and the companys small marketing and operations team, with configuration and content publishing controls scoped to a single site. Governance emphasized consolidated marketing workflows and staged rollout of campaign templates and automation rules inside Haravan Omnichannel, positioning Haravan Omnichannel as 1LIFEs Marketing Automation platform supporting marketing and customer engagement functions.
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 1LIFE
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by 1LIFE Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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