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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

2helpU Data, Technology Stack, and Enterprise Applications
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2023 2023
In 2023, 2helpU implemented Akamai mPulse to instrument its public website. The deployment uses Akamai mPulse for Application Performance Management to collect real user performance telemetry across page load and resource timing, placing the application at the center of web performance monitoring for the company. Configuration emphasized front end monitoring and real user monitoring, capturing page timing, resource timing, and JavaScript error tracing consistent with standard Application Performance Management capabilities. Akamai mPulse was implemented via client side script instrumentation embedded in site pages to aggregate browser side metrics and session level traces for analysis inside the Akamai mPulse console. Operational scope is focused on the 2helpU public web storefront and customer facing pages, supporting web operations and marketing functions responsible for site reliability and customer experience. Governance and access were organized for a small team, centralized on Akamai mPulse dashboards and reporting for performance triage, with measurement and alerting workflows aligned to ongoing site maintenance and customer experience management.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai CDN Content Delivery Network IaaS n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Customer Support CRM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2023 2023
IT Decision Makers and Key Stakeholders at 2helpU
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 2helpU Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 2helpU Technographics

2helpU is a Retail organization based in Philippines, with around 10 employees and annual revenues of $2.0 million.

2helpU operates a diverse technology stack with applications such as Akamai mPulse, Zendesk Chat and Akamai CDN, covering areas like Application Performance Management, Chatbots and Conversational AI and Content Delivery Network.

2helpU has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Akamai and Zendesk.

2helpU recently adopted applications including Akamai mPulse in 2023, OneTrust CookiePro in 2023 and Zendesk Chat in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 2helpU’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 2helpU’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 2helpU technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.