Carlsbad, 92010, CA,
United States
3E Technographics
3E Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 3E and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 3E employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3E has purchased the following applications: PeopleFluent Talent Acquisition for Recruiting in 2022, Appian Case Management Studio for Case Management in 2024, My Live Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3E is running and its propensity to invest more and deepen its relationship with Peoplefluent , Appian , My Live Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3E revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3E intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
3E Tech Stack and Enterprise Applications
3E HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Peoplefluent | Legacy | PeopleFluent Talent Acquisition | Recruiting | HCM | n/a | 2022 | 2022 |
In 2022, 3E implemented PeopleFluent Talent Acquisition on their website. The deployment positions PeopleFluent Talent Acquisition as the customer facing career site and applicant intake layer, categorized as Recruiting. 3E is a 700 employee professional services firm based in the United States.
The implementation configures core Recruiting capabilities in PeopleFluent Talent Acquisition, including branded career site job posting, application capture, applicant tracking and requisition management. Standard talent workflows are enabled for candidate screening, interview scheduling and talent pool management, and the platform provides configurable templates for job requisitions and hiring steps.
Operationally the system centralizes hiring activity for HR and Talent Acquisition teams and integrates directly with the public career portal to capture candidate data. Governance is applied through role based access and configurable recruiting workflows to support recruiter and hiring manager coordination across corporate hiring processes.
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3E ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appian | Legacy | Appian Case Management Studio | Case Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 3E implemented Appian Case Management Studio to standardize case handling for its internal operations and customer experience initiatives. The implementation is scoped to the Apps Category and focuses on operational efficiency and harnessing insights to improve processes and customer interactions, a priority cited by Dylan Fulmer Senior Director Product Internal Applications at 3E.
The Appian Case Management Studio deployment concentrates on core case management capabilities including case intake, configurable workflows, automated routing, role based work queues and case lifecycle management. Configuration emphasized form driven intake, SLA enforcement, document capture and operational dashboards to surface process metrics and case status for internal teams, aligning with the stated goal of harnessing insights to inform process and customer interaction improvements.
Operational coverage targets the operations organization and internal applications teams, with governance led by product leadership to align process change and user adoption. Rollout was staged to prioritize high volume case types and included security role configuration and activity auditing to support operational controls, with 3E positioning Appian Case Management Studio as a platform to support innovation and improved customer experience.
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3E AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, 3E implemented My Live Chat on its corporate website. My Live Chat is used as a Chatbots and Conversational AI solution to provide on-site visitor engagement and preliminary client intake for the professional services firm.
Deployment is delivered as an embedded web chat widget paired with a cloud-hosted agent console, leveraging common Chatbots and Conversational AI capabilities such as automated greetings, canned responses, lead capture forms, live agent handoff, and conversation logging for follow up. Configuration centers on conversational flows, intent routing, administrative controls for messaging and business hours, and transcript retention for client service continuity.
Operational scope focuses on web visitor engagement supporting sales and client service functions, with agent routing and role-based access for Sales and Support teams and administrative controls for staffing and escalation procedures. Monitoring and analytics capabilities capture conversation transcripts, volume and response time metrics to inform staffing, script adjustments, and knowledge base updates.
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3E Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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3E Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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3E CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing, Sales Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Enablement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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3E ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2020 | 2020 |
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3E PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2022 | 2022 |
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3E PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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3E IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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3E CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 3E
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 3E Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||