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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

A J Textiles Tech Stack and Enterprise Applications

CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Phonon Communications Legacy Phonon Contact Centre Automation Call Center CRM n/a 2019 2019
In 2019 A J Textiles implemented Phonon Contact Centre Automation as a Call Center solution, embedding the Phonon Contact Centre Automation instance on the company website to capture and manage incoming customer inquiries. The deployment aligns with a compact, cloud-oriented architecture suited to a 32 person manufacturing firm, providing a web-embedded contact channel that routes interactions to a small in-house agent pool and supports customer service and sales inquiry handling. The implementation emphasizes web channel capture and agent-facing workflows typical of modern Call Center platforms, including a browser-based agent console, automatic distribution of web-originated contacts, and interaction logging for follow-up. Operational scope is focused on customer facing teams within A J Textiles and on site support handled from the company headquarters in India, with governance centered on configured routing rules, agent shift assignments, and scripted response workflows to standardize handling of website-driven contacts.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2021 2021

IT Decision Makers and Key Stakeholders at A J Textiles

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by A J Textiles Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from A J Textiles IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the A J Textiles digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD A J Textiles Technographics
A J Textiles is a Manufacturing organization based in India, with around 32 employees and annual revenues of $1.0 million.
A J Textiles operates a diverse technology stack with applications such as Phonon Contact Centre Automation and Google Cloud Platform (GCP), covering areas like Call Center and Application Hosting and Computing Services.
A J Textiles has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Phonon Communications and Google.
A J Textiles recently adopted applications including Google Cloud Platform (GCP) in 2021 and Phonon Contact Centre Automation in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A J Textiles’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates A J Textiles’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A J Textiles technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.