AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

A1 Serbia Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
NEC Corporation Legacy NetCracker BSS/OSS OSS/BSS ERP Services and Operations n/a 2020 2020
In 2020, A1 Serbia integrated NetCracker BSS/OSS as part of a multiyear modernization program across A1 Telecom Austria Group, initiating a migration to a multitenant, cloud-based Resource Inventory within its OSS/BSS estate. The deployment emphasized a cloud OSS architecture to provide consistent inventory processes and unified operational visibility across multiple country operations. NetCracker BSS/OSS was implemented with core components including Netcracker Framework, Resource Inventory, Workflow Management, Discovery and Reconciliation, and Network Planning and Design. Configuration work centered on multitenancy controls, inventory reconciliation logic, and workflow orchestration to support cross-border service provisioning and lifecycle management. Operational scope covered services across Bulgaria, Croatia, Serbia and Slovenia, positioning A1 Serbia to use the NetCracker BSS/OSS solution for service activation, resource tracking, and network planning workflows. The implementation explicitly targeted readiness for new service classes including 5G, and aimed to standardize inventory and operational processes across the four A1 Group countries. Governance and delivery were organized as a multiyear joint development and professional services engagement, with Netcracker providing development, maintenance and support across the participating markets. Outcomes stated by the parties included faster time to market for new services, greater operational visibility, and consistent Resource Inventory processes across the multicountry footprint.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
Data Management Platform CRM 2021 2021
Marketing Analytics CRM 2021 2021
Tag Management CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at A1 Serbia

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by A1 Serbia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from A1 Serbia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the A1 Serbia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD A1 Serbia Technographics
A1 Serbia is a Communications organization based in Serbia, with around 1456 employees and annual revenues of $340.0 million.
A1 Serbia operates a diverse technology stack with applications such as NetCracker BSS/OSS, Workplace by Facebook and Hotjar, covering areas like OSS/BSS, Collaboration and Customer Experience.
A1 Serbia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as NEC Corporation, Facebook and Contentsquare.
A1 Serbia recently adopted applications including Atlassian Jira Service Desk in 2022, Workplace by Facebook in 2021 and Hotjar in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A1 Serbia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates A1 Serbia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A1 Serbia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.