AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Abisco Tech Stack and Enterprise Applications

CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2019 2019
In 2019, Abisco implemented Zendesk Service on its website to provide Customer Support. The deployment captures inbound customer inquiries via an embedded web support widget and centralizes them in Zendesk Service ticketing for a compact distribution firm operating in France. Configuration emphasizes core Customer Support capabilities such as ticket lifecycle management, web widget capture, email channel routing and a knowledge base for self-service. The Zendesk Service setup supports centralized ticket triage, assignment rules, basic SLA workflows and role based access, aligning support processes with the customer service team at the 40 employee organization.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OVHcloud Legacy OVHcloud Application Hosting and Computing Services IaaS n/a 2012 2012
In 2012, Abisco deployed OVHcloud for Application Hosting and Computing Services to host its corporate website. The OVHcloud implementation provides Abisco with public web hosting and internet-facing compute resources that underpin the distributor's online presence. The implementation centers on web hosting, DNS management, and compute and storage provisioning consistent with Application Hosting and Computing Services, configured to run the company website and related web services. Operational ownership is handled by Abisco's internal IT lead who provisions and manages OVHcloud instances through the provider control plane rather than maintaining on-premises equipment, and the scope is focused on the France-based distributor's customer-facing website supporting marketing and customer access functions.

IT Decision Makers and Key Stakeholders at Abisco

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Abisco Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abisco IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abisco digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Abisco Technographics
Abisco is a Distribution organization based in France, with around 40 employees and annual revenues of $2.0 million.
Abisco operates a diverse technology stack with applications such as Zendesk Service and OVHcloud, covering areas like Customer Support and Application Hosting and Computing Services.
Abisco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk and OVHcloud.
Abisco recently adopted applications including Zendesk Service in 2019 and OVHcloud in 2012, highlighting its ongoing modernization strategy.
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Our research team continuously updates Abisco’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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