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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Accent On Hearing Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Client Chat Live Legacy Client Chat Live Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, Accent On Hearing implemented Client Chat Live on its website. Client Chat Live, categorized as Chatbots and Conversational AI, was embedded as a web chat widget to handle site visitor inquiries and surface contact information for store follow up. Deployment centered on the retail website front-end, with conversational workflows configured for customer service and appointment scheduling use cases. Implemented capabilities include real-time messaging, scripted canned responses, proactive visitor engagement, and form-based lead capture, all managed through the Client Chat Live administration console. Operational scope is the companys online customer engagement for its retail business, and governance responsibilities were retained by internal staff who configure conversation flows and manage agent availability.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2023 2023
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Accent On Hearing
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Accent On Hearing Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Accent On Hearing Technographics

Accent On Hearing is a Retail organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Accent On Hearing operates a diverse technology stack with applications such as Client Chat Live, CallRail Call Tracking and New Relic APM, covering areas like Chatbots and Conversational AI, Call Tracking and Recording and Application Performance Management.

Accent On Hearing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Client Chat Live, CallRail and New Relic.

Accent On Hearing recently adopted applications including Client Chat Live in 2023, CallRail Call Tracking in 2023 and Google Tag Manager in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Accent On Hearing’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Accent On Hearing’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Accent On Hearing technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.