AccorHotels
82, rue Henri Farman,
Issy-les-Moulineaux, 92130,
France
Issy-les-Moulineaux, 92130,
France
33 1 45 38 86 00
Leisure and Hospitality
AccorHotels Technographics
AccorHotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AccorHotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300000 AccorHotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AccorHotels has purchased the following applications: Microsoft Azure Monitor for Application Performance Management in 2017, Kyriba Treasury for Treasury Management in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AccorHotels is running and its propensity to invest more and deepen its relationship with Microsoft , Kyriba , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AccorHotels revenues, which have grown to $4.55 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AccorHotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AccorHotels Tech Stack and Enterprise Applications
AccorHotels ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2017 | 2017 |
In 2017, AccorHotels deployed Microsoft Azure Monitor to instrument and monitor its public website. The Microsoft Azure Monitor Application Performance Management implementation captures telemetry streams such as metrics, logs, traces, and synthetic availability checks to populate centralized dashboards and to drive alerting for site issues. The deployment centers on in-app telemetry instrumentation and edge monitoring of the public web front end, feeding a single monitoring plane for web performance and user experience diagnostics.
AccorHotels Microsoft Azure Monitor Application Performance Management supports website monitoring and IT operations, aligning digital customer experience and site reliability engineering teams. Operational scope targets the public website and associated web application stack, with governance that standardized alerting thresholds, defined incident routing and escalation workflows, and provisioned role based dashboards for operational and business stakeholders. The configuration emphasizes continuous telemetry, centralized log retention, and automated alerting as the core capabilities of Microsoft Azure Monitor within the Application Performance Management category.
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AccorHotels TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kyriba | Legacy | Kyriba Treasury | Treasury Management | TRM | n/a | 2018 | 2018 |
In 2018 AccorHotels implemented Kyriba Treasury to centralize holding company cash management and forecasting as part of its Treasury Management tooling. The deployment was used for daily treasury management, cash flow integration and forecasting, and execution of treasury transfers to support the holding company and its subsidiaries.
Kyriba Treasury was configured to support back office monitoring and control of market operations including spot, forward and swap transactions, management of investments, and administration of intra group loans and borrowings. The application supported monthly and semi annual reporting workflows covering investments, debt, foreign exchange transactions marked to market, subsidiary royalties and cash flows, reflecting standard Treasury Management functional capabilities.
The implementation included a CAMT086 project to ingest fee statements into Kyriba Treasury and a structured effort around bank signatory controls via an RFP for a Bank Powers Management tool, which encompassed needs assessment, vendor meetings, tool selection and contract management. Operational coverage focused on treasury, back office and reporting functions within the holding organization, with cash flow integration across subsidiaries to enable centralized cash visibility.
Governance changes emphasized formalized monitoring and control processes for market operations, scheduled reporting cadences and vendor governance for bank powers, embedding Kyriba Treasury into AccorHotels treasury operating model. The narrative positions AccorHotels Kyriba Treasury Treasury Management as the system of record for daily cash operations and treasury reporting within the holding company.
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AccorHotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, AccorHotels deployed Microsoft Azure Cloud Services to host and run its website, aligning with Application Hosting and Computing Services. The implementation uses Microsoft Azure Cloud Services compute and storage layers to serve web content and application logic for the AccorHotels web platform, and leverages platform services for scaling, resilience, and operational management.
Configuration emphasized web hosting and platform capabilities common to Application Hosting and Computing Services, including virtual machine and platform as a service compute, object storage for media assets, content delivery patterns for global traffic, and identity and access management for digital channels. Operational ownership resides with web operations and central IT, with deployment controls expressed through automated build and release pipelines, cloud governance constructs for resource provisioning and access control, and monitoring to support continuous operations of the AccorHotels website.
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at AccorHotels
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by AccorHotels Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AccorHotels IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AccorHotels digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD AccorHotels Technographics
AccorHotels is a Leisure and Hospitality organization based in France,
with around 300000 employees and annual revenues of $4.55 billion.
AccorHotels operates a diverse technology stack with applications such as
Microsoft Azure Monitor, Kyriba Treasury and Microsoft Azure Cloud Services,
covering areas like Application Performance Management, Treasury Management and Application Hosting and Computing Services.
AccorHotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Kyriba.
AccorHotels recently adopted applications including
Microsoft Azure Cloud Services in 2020, Kyriba Treasury in 2018 and Microsoft Azure Monitor in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AccorHotels’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AccorHotels’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AccorHotels technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.