ACE Insurance
The ACE Building, 100 Leadenhall Street,
London, EC3A 3BP,
United Kingdom
London, EC3A 3BP,
United Kingdom
44 20 7173 7000
Banking and Financial Services
ACE Insurance Technographics
ACE Insurance Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ACE Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21000 ACE Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACE Insurance has purchased the following applications: SAP Concur Expense for Expense Management in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Experience Manager for Digital Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACE Insurance is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACE Insurance revenues, which have grown to $36.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACE Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ACE Insurance Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, ACE Insurance implemented SAP Concur Expense. ACE Insurance, a 21,000 employee firm in the United Kingdom, adopted SAP Concur Expense as an Expense Management solution for travel and expense online tool management and administration, deploying the cloud-native SAP Concur Expense platform to centralize expense capture, submission, and policy enforcement across finance and travel operations.
Configuration emphasized core Expense Management capabilities including electronic expense report submission, receipt capture and attachment, mobile expense entry, corporate card and out of pocket expense workflows, and automated approval routing. The implementation incorporated configurable expense policy controls, audit trails, and standardized reporting templates to support compliance and consistent spend governance.
Operational coverage focused on ACE Insurance's finance, travel management, and shared services groups in the United Kingdom, with role based administration for approvers and expense administrators. Governance adjustments included centralized administration of travel and expense rules, standardized approval workflows, and structured audit and reconciliation processes to align expense reporting with financial operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ACE Insurance deployed Cisco Webex Meetings on their website to establish a web-accessible Audio Video and Web Conferencing capability for corporate communications and client engagement. Cisco Webex Meetings is used to deliver browser-based join flows, scheduled meetings, video conferencing, screen sharing, and meeting recording as the primary conferencing layer for online interactions.
The implementation focused on embedding Cisco Webex Meetings join workflows into public and intranet pages, provisioning meeting rooms and host accounts, and configuring meeting-level controls such as participant management and recording settings. Standard Audio Video and Web Conferencing functional workflows were applied, including scheduling and calendar-driven meeting orchestration and in-browser access to reduce client friction.
Operationally the deployment was managed through centralized IT conferencing administration, with policy configuration to align meeting controls and access with financial services governance expectations. The ACE Insurance Cisco Webex Meetings implementation supports enterprise collaboration across corporate and client-facing business functions, and it is instrumented as the organization website’s primary web conferencing interface.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2021 | 2021 |
In 2021 ACE Insurance deployed Adobe Experience Manager on its corporate website, establishing Adobe Experience Manager as the primary Digital Asset Management platform for web content and media. The implementation centers on web-facing asset storage and content delivery workflows supporting site publishing and editorial management.
Deployment emphasized Adobe Experience Manager core capabilities, including AEM Assets for centralized asset libraries, metadata and taxonomy configuration, managed renditions and dynamic media handling, and AEM Sites for content authoring and template-driven page delivery. The configuration incorporated editorial workflows and approval processes, content fragments and asset versioning to enforce consistent web content structures and reuse of creative assets across pages.
Operational coverage for the Adobe Experience Manager deployment is focused on the corporate website and the teams that sustain it, notably marketing, digital experience, creative operations, and web operations. Governance elements include asset governance through metadata standards, rights and usage tracking within the DAM, and defined editorial roles and workflow handoffs to support ongoing content lifecycle management on the website.
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Web Content Management | Content Management |
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2010 | 2010 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience, CRM | CRM |
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2007 | 2007 |
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Marketing Automation | CRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at ACE Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ACE Insurance Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ACE Insurance Technographics
ACE Insurance is a Banking and Financial Services organization based in United Kingdom,
with around 21000 employees and annual revenues of $36.40 billion.
ACE Insurance operates a diverse technology stack with applications such as
SAP Concur Expense, Cisco Webex Meetings and Adobe Experience Manager,
covering areas like Expense Management, Audio Video and Web Conferencing and Digital Asset Management.
ACE Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cisco Systems and Adobe Systems.
ACE Insurance recently adopted applications including
Adobe Experience Manager in 2021, Microsoft Azure Cloud Services in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ACE Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ACE Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ACE Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.