Actiglobal
Av. Ejercito Nacional, No. 423, 7th Floor, Col. Granada,
Mexico City, 11520, Mexico Cit,
Mexico
Mexico City, 11520, Mexico Cit,
Mexico
52 55 4445 8800
Professional Services
Actiglobal Technographics
Actiglobal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Actiglobal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Actiglobal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Actiglobal has purchased the following applications: SAP Business One for ERP Financial in 2013, Zendesk Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Actiglobal is running and its propensity to invest more and deepen its relationship with SAP , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Actiglobal revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Actiglobal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Actiglobal Tech Stack and Enterprise Applications
Actiglobal ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Actiglobal implemented SAP Business One. Actiglobal implemented SAP Business One, an ERP Financial application, to centralize accounting and financial management for its Mexico-based professional services operations with approximately 150 employees. The deployment targeted corporate finance, billing, and project accounting processes used across headquarters and client delivery teams.
Configuration emphasized core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. The implementation included chart of accounts alignment, tax configuration for Mexico, multi-currency handling where applicable, and role-based security to support finance and operations users. Automation of period close workflows and invoice-to-cash processes was configured to align with professional services billing cycles.
SAP Business One operated alongside Microsoft Dynamics used for CRM administration, maintaining a functional separation between customer relationship management and financial systems. Governance focused on centralized financial controls, a standardized chart of accounts, and approval workflows for project billing and expense recognition. Rollout proceeded by departmental adoption across finance, sales support, and project delivery teams with role-based access and operational training.
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Actiglobal AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Actiglobal implemented Zendesk Chat to provide live customer engagement on its corporate website. The deployment used Zendesk as the customer support system and embedded the Zendesk Chat widget to deliver real-time messaging, proactive chat invites, and conversational automation consistent with the Chatbots and Conversational AI category. The scope covered customer support and service operations for the Mexico-based professional services firm with roughly 150 employees, centralizing web channel interactions under a single support platform.
Zendesk Chat was configured to surface chat sessions in the Zendesk agent console, capture transcripts, and drive structured escalation into Zendesk ticket workflows, enabling unified case creation and agent collaboration. The architecture aligned with a cloud-hosted SaaS model, integrating the chat channel into existing support processes and CRM-aligned agent workflows. Governance focused on operational ownership by the support team, standardized chat handling procedures, and transcript retention and handoff rules to ensure consistent service delivery.
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Actiglobal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Actiglobal implemented Microsoft 365 to support Collaboration across its Mexico-based professional services operations. The Microsoft 365 deployment is surfaced on the Actiglobal website and serves as the cloud collaboration platform for internal communications, document sharing, and client-facing coordination across the organization. As a 150-employee firm, the implementation targets business functions including project delivery, sales support, and operational teams.
The Microsoft 365 implementation centers on a cloud-hosted tenant architecture and leverages core Collaboration capabilities such as Exchange Online for corporate email, SharePoint Online for intranet and document management, and Microsoft Teams for synchronous collaboration and meetings. Administration is organized around centralized tenant administration, user provisioning, and role-based access controls to align with professional services governance and information management practices. The visible use of Microsoft 365 on the company website indicates public-facing configuration for collaboration links and email routing, while internal configuration emphasizes content governance and secure file sharing.
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Actiglobal Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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Actiglobal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2020 | 2020 |
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Actiglobal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Actiglobal
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CEO | CXO | Finance | |
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Innovation and Consulting Manager | Manager | Finance | |
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Sales Director | Director | Sales | |
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Commercial Manager | Manager | Finance | |
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HR Manager | Manager | HR | |
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Apps Being Evaluated by Actiglobal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Actiglobal IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Actiglobal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Actiglobal Technographics
Actiglobal is a Professional Services organization based in Mexico,
with around 150 employees and annual revenues of $10.0 million.
Actiglobal operates a diverse technology stack with applications such as
SAP Business One, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Actiglobal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Zendesk and Microsoft.
Actiglobal recently adopted applications including
Wufoo Forms in 2020, Microsoft Azure Cloud Services in 2019 and Microsoft 365 in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Actiglobal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Actiglobal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Actiglobal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.