Adrienne Arsht Center
1300 Biscayne Blvd,
Miami, 33132, FL,
United States
Miami, 33132, FL,
United States
1 305-949-6722
Professional Services
Adrienne Arsht Center Technographics
Adrienne Arsht Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adrienne Arsht Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Adrienne Arsht Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adrienne Arsht Center has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021, Enghouse Interactive Communications Center for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adrienne Arsht Center is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adrienne Arsht Center revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adrienne Arsht Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Adrienne Arsht Center Tech Stack and Enterprise Applications
Adrienne Arsht Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Adrienne Arsht Center implemented Zoom to deliver web-based conferencing and to embed virtual event access directly on arshtcenter.org. The implementation uses the Zoom application within the Audio Video and Web Conferencing category to present join links and browser-based audio-video sessions from public event pages, enabling attendees to access meetings and broadcast sessions without separate desktop clients.
Zoom provides standard Audio Video and Web Conferencing capabilities such as scheduled meetings, webinar-style broadcasts, recording and playback, screen sharing, and browser join functionality, applied to both public-facing events and internal staff collaboration. Operational ownership appears centered on events and production workflows, with event pages on the Adrienne Arsht Center website surfacing Zoom meeting and webinar access for patrons while staff schedule and manage sessions through Zoom administrative controls.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Adrienne Arsht Center Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Adrienne Arsht Center implemented DocuSign eSignature as a Digital Signing solution on its website. The deployment embeds DocuSign eSignature into public-facing web flows to capture legally binding electronic signatures and preserve audit trails, leveraging web-based signing and template-driven document workflows. Configuration focused on document templates, recipient routing, and in-browser embedded signing, applying standard Digital Signing functional capabilities such as signer authentication and traceable signing events. The implementation uses server-side API integration patterns and client-side embedded signing widgets to collect signatures directly through the website.
Operational scope is centered on the Adrienne Arsht Center website, enabling customer-facing signature capture for patron transactions, vendor and partner paperwork, and internal administrative approvals. Governance focuses on template control, role-based access to signing envelopes, and audit logging to maintain consistent signature workflows, with IT and operations responsible for template publishing and signer authentication. The narrative restates DocuSign eSignature as the chosen application within the Digital Signing category to support online execution of documents through the website.
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Adrienne Arsht Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Enghouse Interactive | Legacy | Enghouse Interactive Communications Center | Call Center | CRM | Enabling Technologies | 2016 | 2017 |
In 2016, Adrienne Arsht Center implemented Enghouse Interactive Communications Center to support its contact operations. The deployment included the Enghouse Interactive Communications Center and Quality Management Suite, chosen to centralize patron services and box office customer support, and to provide a unified Call Center platform for the organization.
The implementation configured core Call Center capabilities, including automatic call distribution, skills-based routing, call recording, and the Quality Management Suite for agent evaluation and coaching workflows. Enghouse Interactive Communications Center was implemented with standard administration and reporting modules to enable supervisor monitoring and quality assurance processes.
Enabling Technologies served as the system integrator for the rollout and established phased deployment and operational governance across patron services and box office teams. The engagement included configuration handoffs, supervisor enablement, and the establishment of evaluation and coaching workflows tied to the Quality Management Suite.
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Adrienne Arsht Center ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Adrienne Arsht Center PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Adrienne Arsht Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Adrienne Arsht Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Adrienne Arsht Center
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Adrienne Arsht Center Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Adrienne Arsht Center IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Adrienne Arsht Center digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Adrienne Arsht Center Technographics
Adrienne Arsht Center is a Professional Services organization based in United States,
with around 110 employees and annual revenues of $40.0 million.
Adrienne Arsht Center operates a diverse technology stack with applications such as
Zoom, DocuSign eSignature and Enghouse Interactive Communications Center,
covering areas like Audio Video and Web Conferencing, Digital Signing and Call Center.
Adrienne Arsht Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoom Video Communications, DocuSign and Enghouse Interactive.
Adrienne Arsht Center recently adopted applications including
Crossware in 2021, DocuSign eSignature in 2021 and Zoom in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adrienne Arsht Center’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Adrienne Arsht Center’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adrienne Arsht Center technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.