AI Buyer Insights:

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Advertising Specialty Institute
Location
4800 Street Road,
Trevose, 19053, PA,
United States
Website
https://www.asicentral.com/
Phone
1 215-953-3514
Artw industry
Professional Services
Employee
Revenue

Advertising Specialty Institute Technographics

Advertising Specialty Institute Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Advertising Specialty Institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Advertising Specialty Institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Advertising Specialty Institute has purchased the following applications: SAP Concur Expense for Expense Management in 2021, SAP Concur Travel for Travel Management in 2021, Deskpro Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Advertising Specialty Institute is running and its propensity to invest more and deepen its relationship with SAP , Deskpro , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Advertising Specialty Institute revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Advertising Specialty Institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Advertising Specialty Institute Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Concur Expense Expense Management ERP Financial Management n/a 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Concur Travel Travel Management ERP Services and Operations n/a 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deskpro Legacy Deskpro Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Advertising Specialty Institute implemented Deskpro Chat as a customer support and CRM initiative in the United States. The deployment used Deskpro Chat in the Chatbots and Conversational AI category to centralize live chat interactions for multiple ASI brands and channels. The implementation emphasized multi-brand live chat routing that connects customers contacting different brands to the most appropriate agents, improving routing accuracy and agent efficiency. Configuration work focused on routing rules, agent assignment workflows, live chat queues, and SLA tracking to surface responsiveness and compliance during interactions. Operational coverage concentrated on ASI's customer support organization across North America, aligning agents to brand-specific queues and standardizing handoffs between brand lines. The solution delivered agent-facing dashboards and SLA reporting to support daily case handling and escalation workflows. The case study documents measurable improvements in agent output and SLA tracking attributed to more accurate live chat routing and clearer operational workflows. Governance adjustments included updated routing workflows and monitoring rules to sustain routing accuracy and agent efficiency.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2022 2022
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2022 2022
Event Management Collaboration 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2017 2017
Web Content Management Content Management 2009 2009
Web Content Management Content Management 2015 2015
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shipping Management eCommerce 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Advertising Specialty Institute
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Advertising Specialty Institute Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Advertising Specialty Institute Technographics

Advertising Specialty Institute is a Professional Services organization based in United States, with around 400 employees and annual revenues of $85.0 million.

Advertising Specialty Institute operates a diverse technology stack with applications such as SAP Concur Expense, SAP Concur Travel and Deskpro Chat, covering areas like Expense Management, Travel Management and Chatbots and Conversational AI.

Advertising Specialty Institute has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Deskpro.

Advertising Specialty Institute recently adopted applications including USPS Click-N-Ship in 2023, Cloudflare CDN in 2023 and Cisco Webex Meetings in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Advertising Specialty Institute’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Advertising Specialty Institute’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Advertising Specialty Institute technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.