Africa Delivery Technologies
Africa Delivery Technologies Technographics
Africa Delivery Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Africa Delivery Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Africa Delivery Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Africa Delivery Technologies has purchased the following applications: Microsoft 365 for Collaboration in 2020, Hubspot CRM for CRM in 2022, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Africa Delivery Technologies is running and its propensity to invest more and deepen its relationship with Microsoft , HubSpot , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Africa Delivery Technologies revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Africa Delivery Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Africa Delivery Technologies Tech Stack and Enterprise Applications
Africa Delivery Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Africa Delivery Technologies implemented Microsoft 365 for Collaboration. Public site references indicate Microsoft 365 is used on their website and serves as the primary collaboration platform for the 10-employee Nigerian transportation operator.
Microsoft 365 deployment focuses on core Collaboration capabilities, including email and calendaring, real-time chat and meetings, and cloud document libraries with file synchronization. The implementation narrative restates Microsoft 365 and lists Exchange Online, Microsoft Teams, SharePoint and OneDrive for Business as the category-aligned modules typically employed to address messaging, team collaboration, and document management within the Collaboration category. The architecture aligns with a cloud-hosted, single-tenant Microsoft 365 model with centralized administration.
Africa Delivery Technologies Microsoft 365 Collaboration supports internal communications and document sharing for business functions such as operations, dispatch and customer support. Governance and operational control are centered on a small-team administration model, covering user provisioning, access controls and mailbox management consistent with standard collaboration governance practices for small organizations.
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Africa Delivery Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Africa Delivery Technologies deployed Hubspot CRM as its CRM to manage customer relationships and inbound lead capture through its public website. The implementation centered on embedding Hubspot CRM forms and tracking on kwik.delivery to capture delivery requests and commercial inquiries directly into a centralized contact database. As a 10 employee transportation firm, the company configured contact and company records, simple deal pipelines, and activity logging to support sales and operations workflows. The deployment used Hubspot CRM as a cloud SaaS solution to provide universal access for office and field users without additional infrastructure.
Configuration prioritized website form capture, contact property schemas, deal stage automation, and basic reporting dashboards native to Hubspot CRM. Integrations were limited to website embedding and tracking on kwik.delivery, feeding contacts and activity into the Hubspot CRM instance for lead routing and follow up. Operational scope covered sales and customer operations with centralized administration for configuration and incremental refinement of pipelines and email templates. Governance relied on lightweight internal administration and an iterative rollout model to adjust capture fields and routing logic without external implementation partners.
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Africa Delivery Technologies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Africa Delivery Technologies deployed Atlassian Jira Service Desk as their customer-facing IT Service Management platform. The deployment surfaces a public request portal embedded on the company's website, enabling customers and merchant partners to raise tickets and service requests directly. The implementation supports both external customer support and small scale internal IT ticketing for the 10 employee organization based in Nigeria.
Atlassian Jira Service Desk was configured with service desk projects, request types, assignment queues, SLA targets and automation rules to standardize intake and routing workflows common in IT Service Management. The architecture follows a lightweight cloud hosted SaaS model with the service desk front end integrated into the website for ticket creation and status tracking, while configuration and administration are managed centrally by a small operations owner. Governance emphasized workflow configuration, request categorization and role based access to ensure consistent routing and escalation paths.
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Africa Delivery Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Africa Delivery Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Africa Delivery Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Africa Delivery Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Africa Delivery Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Africa Delivery Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Africa Delivery Technologies Technographics
Africa Delivery Technologies is a Transportation organization based in Nigeria,
with around 10 employees and annual revenues of $1.0 million.
Africa Delivery Technologies operates a diverse technology stack with applications such as
Microsoft 365, Hubspot CRM and Atlassian Jira Service Desk,
covering areas like Collaboration, CRM and IT Service Management.
Africa Delivery Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, HubSpot and Atlassian.
Africa Delivery Technologies recently adopted applications including
Hubspot CRM in 2022, HubSpot Ads in 2022 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Africa Delivery Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Africa Delivery Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Africa Delivery Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.